question Mandatory field in Community Central forum

Mandatory field

KouassiP — Fri, 12 Sep 2025 10:09:17 GMT

Hello All ,

I have a mandatory field in a task of an item .

The fact is this field can only be filled after a treatment and often by another team .

Is it possible to set this field free during an assignment to a team and set it mandatory when we want to close the task ?

Re: Mandatory field

miftikhar20 — Fri, 12 Sep 2025 14:41:01 GMT

Hi@KouassiP,

Yes, you can achieve this with a UI Policy (client-side) or a Business Rule (server-side):

Keep the field non-mandatory in normal states so teams can work on the task.
Create a UI Policy with condition State = Closed (or your closing state) to set the field to mandatory.
(Optional) Add a Business Rule to enforce the same when the record is updated through scripts/API.

This way the field is only required at closure, not during assignment.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

Re: Mandatory field

Nikhil Bajaj9 — Fri, 12 Sep 2025 14:42:24 GMT

Hi @KouassiP ,

It can be easily achieved using UI Policies. You can set conditions based on state ex:- Field mandatory when State is <something> or group is <something>. Field non mandatory again - based on condition of state.