https://www.servicenow.com/community/community-central-forum/exporting-kb-article-body-when-using-templates/m-p/3380636#M4690 <P>Hello,<BR />I started using templates to have a more structured&nbsp; presentation of our support use cases.</P><P>It has 3 sections.</P><P>Now when I want to export the Body (excel,json, API all same), i get an almost empty body without any of the text we have written in the article.<BR /><BR />Any idea in which table the text of each section has been saved ? i did not find any answer on the forum nor with AI <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P><P>&nbsp;</P><P>Thanks Pascal</P> Mon, 15 Sep 2025 13:12:49 GMT PascalG 2025-09-15T13:12:49Z https://www.servicenow.com/community/community-central-forum/exporting-kb-article-body-when-using-templates/m-p/3380636#M4690 <P>Hello,<BR />I started using templates to have a more structured&nbsp; presentation of our support use cases.</P><P>It has 3 sections.</P><P>Now when I want to export the Body (excel,json, API all same), i get an almost empty body without any of the text we have written in the article.<BR /><BR />Any idea in which table the text of each section has been saved ? i did not find any answer on the forum nor with AI <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P><P>&nbsp;</P><P>Thanks Pascal</P> Mon, 15 Sep 2025 13:12:49 GMT https://www.servicenow.com/community/community-central-forum/exporting-kb-article-body-when-using-templates/m-p/3380636#M4690 PascalG 2025-09-15T13:12:49Z