https://www.servicenow.com/community/community-central-forum/unable-to-view-incidents-in-tabs-in-service-now/m-p/3381015#M4707 Mon, 15 Sep 2025 16:33:50 GMT R_MART2025 2025-09-15T16:33:50Z https://www.servicenow.com/community/community-central-forum/unable-to-view-incidents-in-tabs-in-service-now/m-p/3381015#M4707 Mon, 15 Sep 2025 16:33:50 GMT https://www.servicenow.com/community/community-central-forum/unable-to-view-incidents-in-tabs-in-service-now/m-p/3381015#M4707 R_MART2025 2025-09-15T16:33:50Z https://www.servicenow.com/community/community-central-forum/unable-to-view-incidents-in-tabs-in-service-now/m-p/3381085#M4708 <P>Hi there&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/981447">@R_MART2025</a>&nbsp;</P><P>&nbsp;</P><UL><LI><P>Go to <STRONG>List Layout</STRONG> → make sure you’re in the right view (Default / Workspace / etc.).</P></LI><LI><P>In <STRONG>Agent Workspace or Configurable Workspace</STRONG>, incidents open in tabs by design; in classic UI, records open in new windows, not tabs.</P></LI></UL><P>Hope this helps</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 15 Sep 2025 17:34:20 GMT https://www.servicenow.com/community/community-central-forum/unable-to-view-incidents-in-tabs-in-service-now/m-p/3381085#M4708 Its_Azar 2025-09-15T17:34:20Z