question CSA certificate in Community Central forum

CSA certificate

liberokaran — Mon, 22 Sep 2025 04:54:34 GMT

Hi guys, When I went in Webassesor for CSA examination certification it shows issue and expiration date same which is Feb 18,2025. Also in the Certification list I cannot see CSA exam listed. Is it because I have already attempted it or is there any issue.
Please let me know if anyone can guide me in this scenario.

Re: CSA certificate

GlideFather — Mon, 22 Sep 2025 20:37:46 GMT

Hi @liberokaran,

don't worry I have it the same:

If you want to be sure your cert is valid and up to date, go to this link and search by name or email:
(if you ever merged your profile, you might find more results)

https://partnerportal.service-now.com/partnerhome?id=verify_certificate

Also FYI The Webassessor will no longer be supported after 17th November 2025.

Transitioning from Webassessor to Pearson VUE FAQ

Let me know if my response answers your question and eventually accept it for solution to close this thread and for future references by another people.

Thanks

Re: CSA certificate

Nikhil Bajaj9 — Tue, 23 Sep 2025 07:11:36 GMT

Hi @liberokaran ,

Showing same expiring date is a issue. You can navigate to - https://learning.servicenow.com/now/lxp/learning-dashboard

and check Achievement section for your certification status.

One more news for you that 17th Novemeber onwards - Kryterion will not be the official exam Partner.

https://www.servicenow.com/community/community-central-forum/info-regarding-exam-delivery-vendor-fro...

Navigate to - https://learning.servicenow.com/now/lxp/learning-dashboard

Check in image - left side- we have Vouchers. Click on it and you will be able to see your vouchers.

Directly navigate to https://learning.servicenow.com/now/lxp/view-all/vouchers/vouchers -- After login to servicenow university.

Re: CSA certificate

GlideFather — Tue, 23 Sep 2025 09:03:59 GMT

Hi @Nikhil Bajaj9,

how are the vouchers related to the received certifications? The user is asking about the certification expiration and not a voucher.. or what am I missing?

On this webpage https://learning.servicenow.com/now/lxp/learning-dashboard

Instead of vouchers, they shall scroll down to the mainline certifications and there is a tick symbol for active ones:

Eventually refer to this: https://partnerportal.service-now.com/partnerhome?id=verify_certificate it will show you your active certification(s).

@liberokaran FYI, voucher detail is not showing your certs' validity...

Re: CSA certificate

GlideFather — Thu, 25 Sep 2025 08:55:33 GMT

Hi @liberokaran,

have you had a chance to review my reply above?

To validate your certs, navigate to:

https://partnerportal.service-now.com/partnerhome?id=verify_certificate