question Re: Info regarding exam delivery vendor from NOV 2025 in Community Central forum

Info regarding exam delivery vendor from NOV 2025

Nikhil Bajaj9 — Sat, 30 Aug 2025 12:42:10 GMT

Hi All,

IT IS NOT A QUESTION - JUST AN INFO.

ServiceNow will transition to a new exam delivery vendor effective November 17, 2025. The last day to complete an exam through Kryterion is November 17, 2025.

Regards,

Nikhil Bajaj

Re: Info regarding exam delivery vendor from NOV 2025

GlideFather — Sat, 30 Aug 2025 17:17:54 GMT

Hi @Nikhil Bajaj9,

good catch, does it mean that Kryterion will be replaced by something else?

If so, that's a shame I 've always been very happy with them and I hope that the onsite centres will be available for the new vendor as well 🙂 thanks for sharing

Re: Info regarding exam delivery vendor from NOV 2025

Nikhil Bajaj9 — Sun, 31 Aug 2025 03:25:58 GMT

Hi @GlideFather ,

Yes it conveys same that "Kryterion" will be repalced with a new vendor.

I also hope that same centers will be avaialble even after replacement of vendor.

Regards,

Nikhil Bajaj

Re: Info regarding exam delivery vendor from NOV 2025

MASC — Thu, 18 Sep 2025 09:30:27 GMT

Hi @Nikhil Bajaj9 ,

Webassesor appears to be replaced by Pearson Vue.
Hereby the KB article.

Re: Info regarding exam delivery vendor from NOV 2025

Canditj — Tue, 23 Sep 2025 19:28:39 GMT

I think it had more to do with the locations of the testing sites. Pearson VUE has more sites. However, now I have to drive an additional 30 mins to the test site after the change.

Re: Info regarding exam delivery vendor from NOV 2025

Nikhil Bajaj9 — Wed, 24 Sep 2025 13:31:30 GMT

Hi @MASC ,

I know but this article is older when the new vendor was not announced.