https://www.servicenow.com/community/community-central-forum/virtual-agent-create-incident-not-auto-populating-the-location/m-p/3001654#M495 <P>What am I doing wrong? I am trying to use the Virtual Agent Designer out of the box topic called Create Incident. I can't seem to get the location auto-populate when it creates an incident.&nbsp; The field is always empty but the caller field is filled in but I want location to be filled with the caller information too.&nbsp;</P><P>&nbsp;</P><P>Can someone please help show me where I need to put a script in order for the create incident topic block to auto fill the user's location???&nbsp;</P><P>&nbsp;</P> Mon, 29 Jul 2024 00:53:18 GMT LearnnTravel 2024-07-29T00:53:18Z https://www.servicenow.com/community/community-central-forum/virtual-agent-create-incident-not-auto-populating-the-location/m-p/3001654#M495 <P>What am I doing wrong? I am trying to use the Virtual Agent Designer out of the box topic called Create Incident. I can't seem to get the location auto-populate when it creates an incident.&nbsp; The field is always empty but the caller field is filled in but I want location to be filled with the caller information too.&nbsp;</P><P>&nbsp;</P><P>Can someone please help show me where I need to put a script in order for the create incident topic block to auto fill the user's location???&nbsp;</P><P>&nbsp;</P> Mon, 29 Jul 2024 00:53:18 GMT https://www.servicenow.com/community/community-central-forum/virtual-agent-create-incident-not-auto-populating-the-location/m-p/3001654#M495 LearnnTravel 2024-07-29T00:53:18Z