question Implementing Call Tracking and Automatic Lead Distribution via ServiceNow Integration in Community Central forum https://www.servicenow.com/community/community-central-forum/implementing-call-tracking-and-automatic-lead-distribution-via/m-p/3401223#M5031 <DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P>I’m exploring ways to combine call tracking analytics with lead management automation inside ServiceNow. Has anyone implemented automatic lead distribution that routes PPC call leads or pay-per-call traffic directly to agents based on lead score or campaign type? I’m curious about the best setup for real-time call routing and how lead tracking systems can integrate with ServiceNow workflows for mortgage or real estate lead generation.</P></DIV></DIV></DIV></DIV></DIV></DIV> Wed, 08 Oct 2025 18:52:20 GMT stevemarkovick 2025-10-08T18:52:20Z Implementing Call Tracking and Automatic Lead Distribution via ServiceNow Integration https://www.servicenow.com/community/community-central-forum/implementing-call-tracking-and-automatic-lead-distribution-via/m-p/3401223#M5031 <DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P>I’m exploring ways to combine call tracking analytics with lead management automation inside ServiceNow. Has anyone implemented automatic lead distribution that routes PPC call leads or pay-per-call traffic directly to agents based on lead score or campaign type? I’m curious about the best setup for real-time call routing and how lead tracking systems can integrate with ServiceNow workflows for mortgage or real estate lead generation.</P></DIV></DIV></DIV></DIV></DIV></DIV> Wed, 08 Oct 2025 18:52:20 GMT https://www.servicenow.com/community/community-central-forum/implementing-call-tracking-and-automatic-lead-distribution-via/m-p/3401223#M5031 stevemarkovick 2025-10-08T18:52:20Z