https://www.servicenow.com/community/community-central-forum/regarding-mfa-display-control/m-p/3404459#M5064 <P>Question: Can ServiceNow be configured to allow different authentication methods per user? For example:<BR />A: Only ID/password authentication<BR />B: MFA using email only<BR />C: MFA using either email or Authenticator<BR /><span class="lia-unicode-emoji" title=":anguished_face:">😧</span> MFA using either facial recognition or email</P> Tue, 14 Oct 2025 07:05:43 GMT SotaT 2025-10-14T07:05:43Z https://www.servicenow.com/community/community-central-forum/regarding-mfa-display-control/m-p/3404459#M5064 <P>Question: Can ServiceNow be configured to allow different authentication methods per user? For example:<BR />A: Only ID/password authentication<BR />B: MFA using email only<BR />C: MFA using either email or Authenticator<BR /><span class="lia-unicode-emoji" title=":anguished_face:">😧</span> MFA using either facial recognition or email</P> Tue, 14 Oct 2025 07:05:43 GMT https://www.servicenow.com/community/community-central-forum/regarding-mfa-display-control/m-p/3404459#M5064 SotaT 2025-10-14T07:05:43Z https://www.servicenow.com/community/community-central-forum/regarding-mfa-display-control/m-p/3404536#M5069 <P>I understand that email and SMS can be controlled by creating policies. However, policies cannot be created for FIDO and TOTP. Does this mean they cannot be controlled by default?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SotaT_0-1760430724645.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/476590i9BFF7DDE0A606709/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="SotaT_0-1760430724645.png" alt="SotaT_0-1760430724645.png" /></span></P><P>&nbsp;</P> Tue, 14 Oct 2025 08:33:22 GMT https://www.servicenow.com/community/community-central-forum/regarding-mfa-display-control/m-p/3404536#M5069 SotaT 2025-10-14T08:33:22Z