https://www.servicenow.com/community/community-central-forum/on-call-schedule/m-p/3002619#M511 <P>Hello! We are in the process of trying to configure a on-call schedule. It will not allow us to create a custom escalation policy without have a default. Does anyone else have this same experience or is there a way around having a default policy on an on-call schedule? Everytime I create another policy it will revert to the default.&nbsp;</P> Mon, 29 Jul 2024 17:29:02 GMT MaeveP 2024-07-29T17:29:02Z https://www.servicenow.com/community/community-central-forum/on-call-schedule/m-p/3002619#M511 <P>Hello! We are in the process of trying to configure a on-call schedule. It will not allow us to create a custom escalation policy without have a default. Does anyone else have this same experience or is there a way around having a default policy on an on-call schedule? Everytime I create another policy it will revert to the default.&nbsp;</P> Mon, 29 Jul 2024 17:29:02 GMT https://www.servicenow.com/community/community-central-forum/on-call-schedule/m-p/3002619#M511 MaeveP 2024-07-29T17:29:02Z