question ServiceNow Reporting in Community Central forum

ServiceNow Reporting

RajuPachamatla — Sat, 18 Oct 2025 16:21:16 GMT

Hello ServiceNow Community,

I’ve noticed that in the latest PDI, the traditional Reports application has been replaced by Platform Analytics Workspace. Does this change mean that the CSA exam will no longer include questions on Reporting, or are Reporting concepts now tested under Visualizations, Dashboards, and Platform Analytics? I would appreciate any clarification from those familiar with the current exam blueprint. Thank you

Re: ServiceNow Reporting

AndersBGS — Sun, 19 Oct 2025 04:50:51 GMT

Hi @RajuPachamatla ,

for any reporting related questions, they will going forward be on platform analytics instead of the classic reporting, as this is the new capability.

Re: ServiceNow Reporting

Nikhil Bajaj9 — Sun, 19 Oct 2025 05:58:28 GMT

Hi @RajuPachamatla ,

As per my understanding reporting questions will be there in CSA exam but based on versions. For an example reporting moved from classic to Platform analytic in Yokohama/Zurich so CSA on these or upcoming version will be having questions from reproting from Visualizations, Dashboards, and Platform Analytics only.

Re: ServiceNow Reporting

Sarthak Kashyap — Sun, 19 Oct 2025 06:14:58 GMT

Hi @RajuPachamatla ,

Please check below articles

https://www.servicenow.com/community/platform-analytics-forum/is-servicenow-going-to-deprecate-classic-reports-and-dashboard/td-p/2898619/page/2

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/reporting/reference/r_AdministerReports.html

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/reporting/reference/report-types-creation-details-rd.html

Also as part of CSA exam you can chcek the course in Now Learning there you will get the complete syllabus,

here link,

User Interface & Navigation 20%
1. ServiceNow Overview
2. Lists and Filters
3. Forms and Templates
4. Branding
Collaboration 20%
1. User Administration
2. Task Management
3. Notifications
4. Reporting
Database Administration 30%
1. Data Schema
2. CMDB
3. Application/Access Control
4. Import Sets
Self-Service & Process Automation 20%
1. Knowledge Management
2. Service Catalog
3. Workflows/Flow Designer
Introduction to Development 10%
1. Scripting
2. Migration and Integration
3. Development

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak