question How to create 4 tasks in incident by UI action Button on a form level? in Community Central forum

How to create 4 tasks in incident by UI action Button on a form level?

krishna svg — Thu, 02 May 2024 05:40:50 GMT

How to create 4 tasks in incident by UI action Button on a form level through scripting?

Re: How to create 4 tasks in incident by UI action Button on a form level?

Vishwa Pandya19 — Thu, 02 May 2024 05:47:20 GMT

Hello,

You can use below code in UI Action.

var grtask= new GlideRecord('incident_task'); for(var i = 0; i<4;i++){ grtask.initialize(); grtask.short_description=current.short_description; grtask.assignment_group=current.assignment_group; grtask.insert(); } current.worknotes='Incident task is created-'+grtask.number;

If my answer has helped you in any way please mark it as correct or helpful.

Re: How to create 4 tasks in incident by UI action Button on a form level?

Seraj — Thu, 02 May 2024 07:07:37 GMT

Hi @krishna svg ,

Create One UI Button "Create Task"

Define the condition on which you want to be appear or visible UI button

Use this script for incident task

var grtask= new GlideRecord('incident_task'); for(var i = 0; i<4;i++){ grtask.initialize(); grtask.incident=current.sys_id;//Link the incident with task record grtask.short_description=current.short_description; grtask.assignment_group=current.assignment_group; grtask.insert(); grtask.update(); } current.worknotes='Incident task is created-'+grtask.number; current.update(); action.sendRedirectURL(cureent);

If you want to create task only then

use this script

var grtask= new GlideRecord('task'); for(var i = 0; i<4;i++){ grtask.initialize(); grtask.parent=current.sys_id;//Link the incident with task record grtask.short_description=current.short_description; grtask.assignment_group=current.assignment_group; grtask.insert(); grtask.update(); } current.worknotes='Incident task is created-'+grtask.number; current.update(); action.sendRedirectURL(cureent);

Regards,

Seraj

Re: How to create 4 tasks in incident by UI action Button on a form level?

Community Alums — Thu, 02 May 2024 07:49:01 GMT

Hi @krishna svg ,

I tried your problem in my PDI and it works for me please refer below images and script

I create UI action which is not client callable and added below script

var taskGR = new GlideRecord('task'); for(var i = 0; i<4;i++){ taskGR.initialize(); taskGR.parent = current.sys_id;//Link the incident with task record taskGR.short_description = current.short_description; taskGR.description = current.description; taskGR.assignment_group = current.assignment_group; taskGR.insert(); }

Result :

When I click UI Action - Create Task it created 4 tasks

Please mark my answer correct and helpful if this works for you

Thanks and Regards

Sarthak