https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418063#M5297 <P>Hi <SPAN><a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/878393">@sanjayk14</a>&nbsp;</SPAN>,</P> <P>&nbsp;</P> <P><SPAN>Make&nbsp;</SPAN><SPAN>s</SPAN><SPAN>ure name of the Role i</SPAN><SPAN>s</SPAN><SPAN>&nbsp;</SPAN><STRONG>hhd_admin</STRONG><SPAN>&nbsp;and group name i</SPAN><SPAN>s</SPAN><SPAN>&nbsp;</SPAN><STRONG>HHD_Admins.&nbsp;</STRONG></P> <P><STRONG>_ i<SPAN>s</SPAN> mi<SPAN>s</SPAN><SPAN>s</SPAN>ing from name in your <SPAN>s</SPAN>creenhot.</STRONG></P> <P>&nbsp;</P> Mon, 03 Nov 2025 08:45:36 GMT Nikhil Bajaj9 2025-11-03T08:45:36Z https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3417997#M5290 <H2>SNPI Story 3 - Configure Groups for HHD Users&nbsp;<A href="https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&amp;course_id=7e48493d4728a6944f97dc84f16d431b&amp;group_id=726801319724a2d0dffaf301f053af63&amp;child_id=087841319724a2d0dffaf301f053af98&amp;spa=1" target="_self">task link</A>&nbsp;<BR /><BR />can you anyone help with the lab I mentioned, My task is not getting validated I did all the steps corrrectly. I'm getting the below error<BR /><A href="https://docs.servicenow.com/csh?version=latest&amp;topicname=t_CreateAGroup.html" target="_blank" rel="noopener noreferrer nofollow">Did you correctly add the hhd_admin role with to the HHD Admins group?</A></H2> Mon, 03 Nov 2025 08:00:00 GMT https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3417997#M5290 sanjayk14 2025-11-03T08:00:00Z https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418004#M5291 <P>Hi&nbsp;<SPAN>@</SPAN><A id="link_5" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://www.servicenow.com/community/user/viewprofilepage/user-id/878393" target="_self" aria-label="View Profile of sanjayk14"><SPAN class="">sanjayk14</SPAN></A></P> <P>&nbsp;</P> <P>Please provide screenhot so that we can see what is the issue?</P> <P>&nbsp;</P> <H2 id="toc-hId-445569424">&nbsp;</H2> Mon, 03 Nov 2025 08:12:24 GMT https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418004#M5291 Nikhil Bajaj9 2025-11-03T08:12:24Z https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418010#M5292 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-11-03 134318.png" style="width: 917px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/480072i0B2F795ED57A91EE/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screenshot 2025-11-03 134318.png" alt="Screenshot 2025-11-03 134318.png" /></span></P> Mon, 03 Nov 2025 08:14:25 GMT https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418010#M5292 sanjayk14 2025-11-03T08:14:25Z https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418027#M5294 <P>Hi, I have shared the screenshot of the error. Please have look I would like to get prompt reply actually my instance is about to expire.</P> Mon, 03 Nov 2025 08:30:22 GMT https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418027#M5294 sanjayk14 2025-11-03T08:30:22Z https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418047#M5295 <P>Hi&nbsp;</P> <P>&nbsp;</P> <P>Plea<SPAN>s</SPAN>e <SPAN>s</SPAN>hare <SPAN>s</SPAN>creenhot of the configuration <SPAN>w</SPAN>here you added the role and group and make <SPAN>s</SPAN>ure name of the Role i<SPAN>s</SPAN> <STRONG>hhd_admin</STRONG> and group name i<SPAN>s</SPAN> <STRONG>HHD_Admins.</STRONG></P> <P>&nbsp;</P> Mon, 03 Nov 2025 08:38:31 GMT https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418047#M5295 Nikhil Bajaj9 2025-11-03T08:38:31Z https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418059#M5296 <P>here's the screenshot.&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-11-03 140941.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/480081i8F301FA28D063765/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screenshot 2025-11-03 140941.png" alt="Screenshot 2025-11-03 140941.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-11-03 140957.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/480082iC98D8BF97CD5A913/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screenshot 2025-11-03 140957.png" alt="Screenshot 2025-11-03 140957.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-11-03 141012.png" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/480083i00B53539C4C5AB36/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Screenshot 2025-11-03 141012.png" alt="Screenshot 2025-11-03 141012.png" /></span>. Please have look</P> Mon, 03 Nov 2025 08:42:10 GMT https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418059#M5296 sanjayk14 2025-11-03T08:42:10Z https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418063#M5297 <P>Hi <SPAN><a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/878393">@sanjayk14</a>&nbsp;</SPAN>,</P> <P>&nbsp;</P> <P><SPAN>Make&nbsp;</SPAN><SPAN>s</SPAN><SPAN>ure name of the Role i</SPAN><SPAN>s</SPAN><SPAN>&nbsp;</SPAN><STRONG>hhd_admin</STRONG><SPAN>&nbsp;and group name i</SPAN><SPAN>s</SPAN><SPAN>&nbsp;</SPAN><STRONG>HHD_Admins.&nbsp;</STRONG></P> <P><STRONG>_ i<SPAN>s</SPAN> mi<SPAN>s</SPAN><SPAN>s</SPAN>ing from name in your <SPAN>s</SPAN>creenhot.</STRONG></P> <P>&nbsp;</P> Mon, 03 Nov 2025 08:45:36 GMT https://www.servicenow.com/community/community-central-forum/cis-itsm/m-p/3418063#M5297 Nikhil Bajaj9 2025-11-03T08:45:36Z