Create a user account in Microsoft active directory and add a user to a group via workflow.

mumtazsnp — Mon, 10 Nov 2025 15:42:02 GMT

Hi everyone,

I’m working on a requirement where I need to automatically create an Active Directory user account and add it to a specific group called “XYZ.”

I’m using the OOB “Create AD Object” workflow action in ServiceNow for this purpose. The workflow should use the logged-in userID (from a Service Catalog form) to create the AD account and then add that new account to the required group.

Re: Create a user account in Microsoft active directory and add a user to a group via workflow.

siva44 — Tue, 11 Nov 2025 08:02:26 GMT

Hi @mumtazsnp

Please look into the below post

https://www.servicenow.com/community/servicenow-ai-platform-articles/orchestration-create-ad-object-reset-ad-user-password-enable-ad/ta-p/2323886

question Create a user account in Microsoft active directory and add a user to a group via workflow. in Community Central forum

Create a user account in Microsoft active directory and add a user to a group via workflow.

Re: Create a user account in Microsoft active directory and add a user to a group via workflow.