question Re: Error While Updating ServiceNow Resume – Social Links Issue in Community Central forum

Error While Updating ServiceNow Resume – Social Links Issue

MeghaP — Tue, 18 Mar 2025 16:37:26 GMT

I am trying to update my ServiceNow resume, but for some reason, I am getting an error under the "Social Links" section saying, "Your custom URL must contain 5-120 letters or numbers. Please do not use spaces, symbols, or special characters."

I have not updated or removed the ServiceNow resume link. Does anyone know what I am doing wrong?

Re: Error While Updating ServiceNow Resume – Social Links Issue

David Garcia — Fri, 28 Mar 2025 12:54:36 GMT

I am getting the same error and can't proceed.

Re: Error While Updating ServiceNow Resume – Social Links Issue

gerhard65 — Mon, 31 Mar 2025 15:24:22 GMT

Did you get a solution? I'm getting the same error and can't proceed.

Re: Error While Updating ServiceNow Resume – Social Links Issue

Sarah McLaughli — Thu, 17 Apr 2025 17:20:08 GMT

I'm getting the same error too. Any updates on this?

Re: Error While Updating ServiceNow Resume – Social Links Issue

GauravK_Now — Wed, 07 May 2025 13:26:56 GMT

Did anyone get this resolved? Appreciate the assistance..!

Re: Error While Updating ServiceNow Resume – Social Links Issue

thiagofeldn — Fri, 13 Jun 2025 14:34:17 GMT

Também estou com o mesmo erro, alguma solução?

Re: Error While Updating ServiceNow Resume – Social Links Issue

gabriel7453 — Sat, 05 Jul 2025 02:58:41 GMT

I have the same error and I can't solve it.

Re: Error While Updating ServiceNow Resume – Social Links Issue

jorgemateuv — Sun, 03 Aug 2025 07:34:04 GMT

same issue: https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/filling-out-or-updating?id=kb_article_view&sysparm_article=KB0011758

Re: Error While Updating ServiceNow Resume – Social Links Issue

JAGDISHP — Thu, 28 Aug 2025 16:06:52 GMT

Has anyone found resolution to this? it is still broken.

Re: Error While Updating ServiceNow Resume – Social Links Issue

jmoegling725960 — Thu, 02 Oct 2025 22:27:01 GMT

Still looking for a solution....can't currently edit my resume...anyone have a solution?

Re: Error While Updating ServiceNow Resume – Social Links Issue

glennbelshe — Tue, 11 Nov 2025 15:17:25 GMT

Any news on a fix for this? I cant update anything to my resume.

Re: Error While Updating ServiceNow Resume – Social Links Issue

jorgemateuv — Wed, 12 Nov 2025 07:14:20 GMT

If I remember correctly, apparently with my URL link the issue was that a big G was being misread by the system as a space or special character. I dont know why that would have prevented to save but I removed the capital letter as instructed and it worked.. hope this helps 🙂

Re: Error While Updating ServiceNow Resume – Social Links Issue

glennbelshe — Thu, 13 Nov 2025 10:36:29 GMT

This was really helpful! if you have a G (upper/lower case does not matter) in your name then remove it from your social link. I used my last name and tried to save and it worked.

Re: Error While Updating ServiceNow Resume – Social Links Issue

glennbelshe — Thu, 13 Nov 2025 10:40:23 GMT

Modify your url and remove any words with the letter "G" because that's causing the error. I used my last name and it worked!

Re: Error While Updating ServiceNow Resume – Social Links Issue

mcginngabri — Thu, 22 Jan 2026 19:52:55 GMT

what an absurd error. The G character was causing the issue for me as well...

Re: Error While Updating ServiceNow Resume – Social Links Issue

GregoryB2761204 — Tue, 10 Feb 2026 12:33:29 GMT

Still not working.