question Can I change my name in ServiceNow community? in Community Central forum

Can I change my name in ServiceNow community?

Kody — Fri, 21 Nov 2025 01:49:28 GMT

Hello,

Does anyone know how to change my name (handle?) in ServiceNow Community?

My name shows in this screenshot as "Kody".

Can I change it to another?

My question is about this website "www.servicenow.com/community" but I feel that it's related to CSM.

Re: Can I change my name in ServiceNow community?

Simon Hendery — Fri, 21 Nov 2025 01:58:32 GMT

Hi @Kody

Yes you can! Log into the site.

From the button on the top right, go to 'My profile'.

Then go to 'Edit profile' as seen here:

Enjoy your new identity!

Re: Can I change my name in ServiceNow community?

Mohammed8 — Fri, 21 Nov 2025 02:27:41 GMT

hi @Kody

You can to settings where you can change your username or your profile name. Here are steps:

if you find steps useful, please mark it as solution accepted/helpful.

Thanks and Regards,

Mohammed Zakir

Re: Can I change my name in ServiceNow community?

Kody — Fri, 21 Nov 2025 02:20:01 GMT

Hi Mohammed8,

Thank you for your reply.

However, your attached screenshot shows "Mohammed8" as your handle.

It's not your first name "Mohammed".

If you want to change your handle from "Mohammed8" to another string "Mohammed88888" for example, how do you change it?

Regards,

Kody

Re: Can I change my name in ServiceNow community?

Simon Hendery — Fri, 21 Nov 2025 02:22:09 GMT

@Kody - did you figure it using my instructions?

Re: Can I change my name in ServiceNow community?

Mohammed8 — Fri, 21 Nov 2025 02:27:10 GMT

Hi @Kody

Mohammed8 is my username. You can try to change from here

Thanks and Regards,

Mohammed Zakir

Re: Can I change my name in ServiceNow community?

CCDubb — Fri, 21 Nov 2025 02:24:32 GMT

Hi Kody, I just joined the community, as I was reading through the help page, I saw the answer to your question - you can't change your login after you've registered. I am sorry to be the bearer of bad news, but wanted to ensure you had accurate info!

Best,

CCW

Re: Can I change my name in ServiceNow community?

CCDubb — Fri, 21 Nov 2025 02:31:41 GMT

Hi Kody,
I just joined the community; as I was reviewing the help page, I noticed the answer to your question: you can't change your login after you're registered.
I am sorry to be the bearer of bad news but wanted to ensure you had the correct info!

Best,

CCW

Re: Can I change my name in ServiceNow community?

Kody — Fri, 21 Nov 2025 02:54:51 GMT

Hi Simon,

Thank you for reply.

Now I tried creating a new account as a dummy in ServiceNow Community.

"handle" I called is defined as "Community username".

>Welcome to ServiceNow Community

>You are assigned "k......" as your Community username, which will be used as your screen name when you post new content or reply to an existing post. Please use the below form to override.

>Don't worry - "k......" is just your temporary Community screen name. Go ahead and change it down below.

>Username

>k.....

Do you find your username in My profile > Edit Profile?

Regards,

Kody

Re: Can I change my name in ServiceNow community?

Kody — Fri, 21 Nov 2025 03:06:10 GMT

Hi Mohammed8 and Simon,

Thank you for your messages.

I changed my "username" of another account.

The URL:

https://www.servicenow.com/community/user/myprofilepage/tab/personal-profile

Best regards,

Kody

Re: Can I change my name in ServiceNow community?

Simon Hendery — Fri, 21 Nov 2025 03:10:52 GMT

Cool. But how many different accounts on this website do you need, and why? 🤔 🤔 😁

I don't know of any legit reason to have more than one account. Plus it gets confusing. Especially if you have certifications, etc. attached to multiple accounts.

Re: Can I change my name in ServiceNow community?

Kody — Fri, 21 Nov 2025 06:27:57 GMT

Hi Simon,

FYI)

I use two accounts in this community.

The first one is related to my works in the company which I belong as a full-time-worker.

The second one is related to my personal interests.

I'm going to register my certificates only to the first account.

Regards,

Kody

Re: Can I change my name in ServiceNow community?

Simon Hendery — Fri, 21 Nov 2025 06:45:36 GMT

Understood @Kody!

I just think life is much simpler with one account, and you can move up the Community ranks faster if all your contributions are recognized through one account. (If you care about that sort of thing.)

Also, ServiceNow has recently made it much easier to port your account when you change jobs, if that's one of your concerns.

Having said that, I totally get that there are times when you want to keep work and personal interests separate, so at the end of the day, it's totally up to you!