https://www.servicenow.com/community/community-central-forum/cannot-get-passed-the-first-lab-instance-in-next-experience/m-p/3446957#M5607 <P>I am trying to get through the first lab instance in the Welcome to Service Now. I finished all the lessons and wasn't aware that i had to do the labs while going through the lessons. I have tried to validate and it says the one task is possibly not completed correctly. I have done this like 10 times but the failure note stays on the instance and no matter what I do it will not clear. I have terminated and restarted but i cannot proceed. Can anyone help?</P> Wed, 10 Dec 2025 18:48:39 GMT billfd 2025-12-10T18:48:39Z https://www.servicenow.com/community/community-central-forum/cannot-get-passed-the-first-lab-instance-in-next-experience/m-p/3446957#M5607 <P>I am trying to get through the first lab instance in the Welcome to Service Now. I finished all the lessons and wasn't aware that i had to do the labs while going through the lessons. I have tried to validate and it says the one task is possibly not completed correctly. I have done this like 10 times but the failure note stays on the instance and no matter what I do it will not clear. I have terminated and restarted but i cannot proceed. Can anyone help?</P> Wed, 10 Dec 2025 18:48:39 GMT https://www.servicenow.com/community/community-central-forum/cannot-get-passed-the-first-lab-instance-in-next-experience/m-p/3446957#M5607 billfd 2025-12-10T18:48:39Z https://www.servicenow.com/community/community-central-forum/cannot-get-passed-the-first-lab-instance-in-next-experience/m-p/3447862#M5623 <P>There is a step that it is looking for. What does the message specify?</P> Thu, 11 Dec 2025 19:36:44 GMT https://www.servicenow.com/community/community-central-forum/cannot-get-passed-the-first-lab-instance-in-next-experience/m-p/3447862#M5623 JuanT4175893140 2025-12-11T19:36:44Z