question Re: When and How Do We Receive Our Community Badges? in Community Central forum

When and How Do We Receive Our Community Badges?

Mohammed8 — Fri, 21 Nov 2025 04:14:13 GMT

Hi all,

A quick question for the long-time community members,

When do badges like Hacktoberfest, Community Week, BuildWith, etc. usually get awarded or issued? Is there any typical timeline you can share?

Also, do we receive these badges via email notifications, or directly as notifications on the Community platform?

Thanks & Regards,
Mohammed Zakir

Re: When and How Do We Receive Our Community Badges?

Simon Hendery — Fri, 21 Nov 2025 05:04:49 GMT

Hey @Mohammed8

That's a hard one! How long is a piece of string?

I attended Knowledge 2024 in May '24 and a badge for that appeared on my profile in Aug 2025!

It's not typically that long, but it can can take anywhere from weeks to months.

I don't think you typically get a notification - like an email - the badges just appear on your profile.

If you've waited ages and you think there might be a problem, no harm in contacting support through the SN University portal. They might be able to help.

Re: When and How Do We Receive Our Community Badges?

Mohammed8 — Fri, 21 Nov 2025 05:14:57 GMT

Hi @Simon Hendery ,

Oh wow, 1 year for the knowledge participation badge, that is quite a long wait.....
Hopefully it won’t be the same timeline for the challenges/events I participated in this year 😅

Thanks for reply

Regards,

Mohammed Zakir

Re: When and How Do We Receive Our Community Badges?

Simon Hendery — Fri, 21 Nov 2025 05:28:40 GMT

Yeah, I'm sure you won't have to wait that long!

My theory is that it's a workflow issue within ServiceNow. Obviously the data on who gets these badges is collected.

But I think sometimes the workflow breaks of someone forgets to authorise something, so nothing happens for months.

Re: When and How Do We Receive Our Community Badges?

GlideFather — Thu, 18 Dec 2025 20:21:03 GMT

Hi @Mohammed8,

just to let you know that I just received my #BuildWithBuildAgent badge :)))

Re: When and How Do We Receive Our Community Badges?

Mohammed8 — Tue, 17 Feb 2026 07:40:38 GMT

Cool, Me too. Congrats @GlideFather

Received BuildWithBuildAgent on 19-12-2025 (completed on 24-11-2025)

BuildWithBuildAgent badge was quickly awarded in a month time

Re: When and How Do We Receive Our Community Badges?

Mohammed8 — Tue, 17 Feb 2026 07:39:10 GMT

Received Hacktoberfest badge (2025) on 17-02-2026 (completed on 31-10-2025)

Initially missed out on badge but reached to event organizers and they resolved problem quickly in 4 days really appreciate the quick support!.

If anyone has missed out on any participant badges, the best approach is to reach out to event/challenge organizers.

Regards,

Mohammed Zakir