https://www.servicenow.com/community/community-central-forum/seeking-wsd-best-practices-reviewing-top-community-queries-amp/m-p/3477626#M5951 <DIV class="">Hi Community,</DIV><DIV class="">I am currently working on optimizing our<SPAN>&nbsp;</SPAN><STRONG>Workplace Service Delivery (WSD)</STRONG><SPAN>&nbsp;</SPAN>instance and want to ensure we are leveraging the latest improvements while addressing common pain points.</DIV><DIV class="">I’m looking for insights on two specific areas:</DIV><OL class=""><LI><SPAN class=""><STRONG>Top Community Queries:</STRONG><SPAN>&nbsp;</SPAN>I’ve been reviewing existing WSD discussions sorted by "Most Liked" and "Most Viewed," but I’d love to hear from the experts: What are the most frequent "gotchas" or technical hurdles you've encountered recently with WSD configurations?</SPAN></LI><LI><SPAN class=""><STRONG>New Improvements:</STRONG><SPAN>&nbsp;</SPAN>With the recent<SPAN>&nbsp;</SPAN><SPAN><A class="" href="https://www.servicenow.com/community/wsd-blog/workplace-service-delivery-what-s-new-in-the-december-11th/ba-p/3447990" target="_blank" rel="noopener">December 2025</A></SPAN><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><SPAN><A class="" href="https://www.servicenow.com/community/wsd-blog/workplace-service-delivery-ai-agents-september-2025-release/ba-p/3394883" target="_blank" rel="noopener">September 2025</A></SPAN><SPAN>&nbsp;</SPAN>updates (such as AI-driven reservations and bulk floor plan enhancements), which new features have provided the most immediate value for your users?</SPAN></LI></OL><DIV class="">Thanks in advance for your help!</DIV> Thu, 29 Jan 2026 11:17:05 GMT ganesan_vp 2026-01-29T11:17:05Z https://www.servicenow.com/community/community-central-forum/seeking-wsd-best-practices-reviewing-top-community-queries-amp/m-p/3477626#M5951 <DIV class="">Hi Community,</DIV><DIV class="">I am currently working on optimizing our<SPAN>&nbsp;</SPAN><STRONG>Workplace Service Delivery (WSD)</STRONG><SPAN>&nbsp;</SPAN>instance and want to ensure we are leveraging the latest improvements while addressing common pain points.</DIV><DIV class="">I’m looking for insights on two specific areas:</DIV><OL class=""><LI><SPAN class=""><STRONG>Top Community Queries:</STRONG><SPAN>&nbsp;</SPAN>I’ve been reviewing existing WSD discussions sorted by "Most Liked" and "Most Viewed," but I’d love to hear from the experts: What are the most frequent "gotchas" or technical hurdles you've encountered recently with WSD configurations?</SPAN></LI><LI><SPAN class=""><STRONG>New Improvements:</STRONG><SPAN>&nbsp;</SPAN>With the recent<SPAN>&nbsp;</SPAN><SPAN><A class="" href="https://www.servicenow.com/community/wsd-blog/workplace-service-delivery-what-s-new-in-the-december-11th/ba-p/3447990" target="_blank" rel="noopener">December 2025</A></SPAN><SPAN>&nbsp;</SPAN>and<SPAN>&nbsp;</SPAN><SPAN><A class="" href="https://www.servicenow.com/community/wsd-blog/workplace-service-delivery-ai-agents-september-2025-release/ba-p/3394883" target="_blank" rel="noopener">September 2025</A></SPAN><SPAN>&nbsp;</SPAN>updates (such as AI-driven reservations and bulk floor plan enhancements), which new features have provided the most immediate value for your users?</SPAN></LI></OL><DIV class="">Thanks in advance for your help!</DIV> Thu, 29 Jan 2026 11:17:05 GMT https://www.servicenow.com/community/community-central-forum/seeking-wsd-best-practices-reviewing-top-community-queries-amp/m-p/3477626#M5951 ganesan_vp 2026-01-29T11:17:05Z