https://www.servicenow.com/community/community-central-forum/add-fields-to-now-assist-summarization-for-incidents/m-p/3016384#M600 <P>Hello All,</P><P>I have a requirement where I have to add some fields to Incident summarization like additional comments.</P><P>Also the summary popup should not appear once I have filled the required fields at the time of resolution. As of now even if I fill the close codes, additional comments ,&nbsp; the popupstill appears.</P><P>Please guide as this is completely new for me.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Now assit.PNG" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/378822i84FAD3A9A53555F7/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Now assit.PNG" alt="Now assit.PNG" /></span></P> Tue, 13 Aug 2024 02:31:04 GMT Annirnita Dash1 2024-08-13T02:31:04Z https://www.servicenow.com/community/community-central-forum/add-fields-to-now-assist-summarization-for-incidents/m-p/3016384#M600 <P>Hello All,</P><P>I have a requirement where I have to add some fields to Incident summarization like additional comments.</P><P>Also the summary popup should not appear once I have filled the required fields at the time of resolution. As of now even if I fill the close codes, additional comments ,&nbsp; the popupstill appears.</P><P>Please guide as this is completely new for me.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Now assit.PNG" style="width: 999px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/378822i84FAD3A9A53555F7/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Now assit.PNG" alt="Now assit.PNG" /></span></P> Tue, 13 Aug 2024 02:31:04 GMT https://www.servicenow.com/community/community-central-forum/add-fields-to-now-assist-summarization-for-incidents/m-p/3016384#M600 Annirnita Dash1 2024-08-13T02:31:04Z