question How do I request a new Lab instance for the training? in Community Central forum

How do I request a new Lab instance for the training?

DarrinM — Tue, 10 Feb 2026 14:53:11 GMT

I am trying to validate the lab instance and my lab instance is no longer available and has been terminated. I need more lab instances to continue and validate my learning

Re: How do I request a new Lab instance for the training?

AndersBGS — Wed, 11 Feb 2026 05:07:20 GMT

Hi @DarrinM ,

If you're working on some of the official training material where your lab instance has been reclaimed, then go to the top menu at request a new lab instance (just like you did when started the course)

Re: How do I request a new Lab instance for the training?

yashkamde — Wed, 11 Feb 2026 05:17:47 GMT

Hello @DarrinM ,

You can request a new one if the old one is no longer available

If my response helped mark as helpful and accept the solution.

Re: How do I request a new Lab instance for the training?

Tanushree Maiti — Wed, 11 Feb 2026 05:22:08 GMT

Go to top (at left pane) of your learning course and request for lab instance again.

Like this,

Re: How do I request a new Lab instance for the training?

Aditya_hublikar — Wed, 11 Feb 2026 05:26:35 GMT

Hello @DarrinM ,

You can refer this threads:

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/lab-instance-extension-request?id=kb_article_view&sysparm_article=KB0012225

https://www.servicenow.com/community/sysadmin-forum/retrieving-expired-lab-instance/m-p/3097266

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Re: How do I request a new Lab instance for the training?

Aditya_hublikar — Wed, 11 Feb 2026 05:28:30 GMT

Hello @DarrinM ,

You must look this also :

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/request-a-lab-instance?id=kb_article_view&sysparm_article=KB0011513

Re: How do I request a new Lab instance for the training?

SohamTipnis — Wed, 11 Feb 2026 05:29:52 GMT

Hi @DarrinM,

If your instance is terminated, then there is no way back to get that instance. You have to get a new instance with a different email ID; this happens often every now and then.

This can happen if your instance had been offline too long or maybe the instance had some issues when it was allocated.

If you find my answer useful, please mark it as Helpful and Correct ‌😊

Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10