question Re: PDI UNDEERGOING UNSCHEDULE MAINTAINANCE in Community Central forum

PDI UNDEERGOING UNSCHEDULE MAINTAINANCE

BayodeO — Wed, 14 Aug 2024 02:27:06 GMT

I got a message last Sunday that, due to inactivity on my PDI, it has been reclaimed. I made an attempt to sign into my PDI, but it shows unscheduled maintenance for the past two days. Should I release the instance and request a new one?

Re: PDI UNDEERGOING UNSCHEDULE MAINTAINANCE

Community Alums — Wed, 14 Aug 2024 03:32:23 GMT

Hi @BayodeO ,

Unfortunately, there is no support for PDIs available from servicenow, you will have to wait untill the maintenance is over. this might takes couple of more days or even sooner.

Re: PDI UNDEERGOING UNSCHEDULE MAINTAINANCE

AndersBGS — Wed, 14 Aug 2024 05:52:20 GMT

Hi @BayodeO ,

If your PDI has been reclaimed (you can verify this by logging in through https://developer.servicenow.com/dev.do#!/home) and see if you can see your instance) then there is no other way that request a fresh installation. There is no possible way of getting the old back or restore from previous.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders