question I cannot find a particular kb article anywhere in the instance in Community Central forum

I cannot find a particular kb article anywhere in the instance

ektamestri — Wed, 11 Feb 2026 05:32:20 GMT

Hi,

I cannot find particular kb article anywhere, checked sys_audit_delete and kb_knowledge as well. Is there anywhere else that I should look.

Re: I cannot find a particular kb article anywhere in the instance

SohamTipnis — Wed, 11 Feb 2026 05:39:34 GMT

Hi @ektamestri,

You can check the My Knowledge Article (kb_knowledge_list), where you can find all the articles that you have published and OOTB as well; every article is present there. If not, then that article may have been deleted or removed.

You can refer to these images:

If you find my answer useful, please mark it as Helpful and Correct ‌😊

Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

Re: I cannot find a particular kb article anywhere in the instance

Tanushree Maiti — Wed, 11 Feb 2026 06:03:37 GMT

If for your knowledge table auditing is not enabled (Audit set to true), any record deleted from that table will not create an entry in the sys_audit_delete table or sys_delete_recovery table.

It seems your KB article may have been deleted or removed.