question How can you download ODBC drivers without a support contract or organizational access? in Community Central forum

How can you download ODBC drivers without a support contract or organizational access?

SaiPS — Fri, 27 Feb 2026 19:07:53 GMT

I’m currently unable to download the ODBC drivers because the portal requires a Now Support ID to proceed. At the moment, I am not associated with any organization and therefore do not have a Now Support ID.
Could you please advise on how an individual user without organizational affiliation can access or download the required ODBC drivers?

Re: How can you download ODBC drivers without a support contract or organizational access?

CFrandsen — Fri, 27 Feb 2026 22:18:18 GMT

It's been a long time since I didn't have company affiliation.
But if my memory serves me correct, you should be able to access the store using your ServiceNow ID.
Have you tried to login?

Re: How can you download ODBC drivers without a support contract or organizational access?

SaiPS — Sat, 28 Feb 2026 14:19:39 GMT

I was able to log in successfully; however, the system automatically logs me out and displays a message indicating that a Now Support ID is required to proceed. Since I am not currently associated with any organization, I do not have a Now Support ID.

Re: How can you download ODBC drivers without a support contract or organizational access?

SaiPrashanY — Sun, 01 Mar 2026 15:48:07 GMT

Thank you very much, Frandsen, for sharing the driver. It was extremely helpful in completing my exercise and strengthening my understanding. I truly appreciate your support and assistance.

Re: How can you download ODBC drivers without a support contract or organizational access?

CFrandsen — Sun, 01 Mar 2026 16:06:31 GMT

@SaiPrashanY Happy that it helped you out.
feel free to accept the answer, so we can close the topic.

and remember to pay it forward 😉

Re: How can you download ODBC drivers without a support contract or organizational access?

SaiPrashanY — Sun, 01 Mar 2026 18:14:47 GMT

Thanks again, Frandsen! I’ve accepted the answer. And absolutely — I’ll be sure to pay it forward and help others whenever I can. Really appreciate your support 🙂

Re: How can you download ODBC drivers without a support contract or organizational access?

CFrandsen — Mon, 02 Mar 2026 13:21:59 GMT

@SaiPrashanY - Answer marked as helpful, but still "open".
So please see if you can mark it as accepted 😄

Re: How can you download ODBC drivers without a support contract or organizational access?

ashleyharve — Thu, 05 Mar 2026 22:52:23 GMT

Downloading ServiceNow ODBC drivers without a support contract can be frustrating. I’ve run into this before when setting up reporting integrations. The downloads are usually restricted behind the ServiceNow support portal, so without access you typically need someone with a valid account to retrieve the driver package. Sometimes older versions are already bundled with reporting tools or existing installations, which can help in a pinch.

Re: How can you download ODBC drivers without a support contract or organizational access?

quintinmorrow — Thu, 12 Mar 2026 08:48:27 GMT

Getting the right ODBC driver without an active support account can definitely be frustrating. Ran into a similar issue once while setting up a data connection for reporting. Sometimes older downloads are still available through documentation pages or mirrors, but it often takes some digging. Community threads like this are helpful because someone usually finds a workaround eventually.