question Unable to create a scope application in Zurich PDI in Community Central forum

Unable to create a scope application in Zurich PDI

SubrataA — Thu, 05 Mar 2026 07:05:54 GMT

Dear All,

I am learning ServiceNow and practicing via Zurich PDI where I am unable to create a scope application from " Studio". Please find attached herewith the error message every time I receive, even after changing the Application/scope names several time!

Can any one help explaining what's exactly wrong with my work? so I can create the app and keep practicing for my learning.

Appreciate your response people.

Thanks
Subrata

Re: Unable to create a scope application in Zurich PDI

AndersBGS — Fri, 06 Mar 2026 06:41:30 GMT

Hi @SubrataA ,

I also experienced this error on PDI which didn't make any sense. Only solution I found was to release my current PDI and request a fresh installation.

Re: Unable to create a scope application in Zurich PDI

SubrataA — Fri, 06 Mar 2026 11:57:27 GMT

Hello Anders,

Thanks for your response and informing about the fact since I am very new and I have no idea what to do !

Well how am i am going to release my current PDI and request a fresh installation? but myself through any setting or need to contact support ?

I believe I have to do since no way I am able to create the scope app , even changing the names each time with complete new names but same error.

Appreciate your response Anders and thanks again for your comment on my post.

Regards
Subrata

Re: Unable to create a scope application in Zurich PDI

AndersBGS — Sun, 08 Mar 2026 10:30:29 GMT

Hi @SubrataA

Login to https://developer.servicenow.com/dev.do , click "manage my instance" and click "actions" - here you can release your PDI.

Re: Unable to create a scope application in Zurich PDI

jeffreybell — Sun, 08 Mar 2026 14:14:13 GMT

If releasing the PDI didn't work lets circle back, let us know 🙂

Re: Unable to create a scope application in Zurich PDI

SubrataA — Sun, 08 Mar 2026 14:17:24 GMT

Thanks Anders its worked and I have done using GPT guidance.