question ServiceNow Resume not displaying badges and microcertfication in Community Central forum

ServiceNow Resume not displaying badges and microcertfication

maresamanda — Sat, 07 Mar 2026 14:42:38 GMT

Hi all,

*Not sure if this is the right forum* Is anyone else having issues with ServiceNow Resume not displaying badges and microcertfications?

*If helpful, also having issues with ServiceNow University profile not displaying as well as not saving skills.

#ServiceNowResume #ServiceNowUniversity #MyProfile #CUAM

Thank you in advance!

Re: ServiceNow Resume not displaying badges and microcertfication

Dinesh_Now — Sat, 07 Mar 2026 20:30:31 GMT

Hello @maresamanda ,

There was issue for few minutes , even it was not shwoing for me. post i have created case on service now. and now all good, you may refer below link also, and suggest you to pls create case.

https://learning.servicenow.com/lxp?id=ticket&table=sn_customerservice_case&sys_id=109009d897e776d0a4aebb021153aff5&view=sp
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Re: ServiceNow Resume not displaying badges and microcertfication

Juhi Poddar — Sun, 08 Mar 2026 04:52:03 GMT

Hello @maresamanda

I am not seeing this issue on my side. It could be a temporary issue. If the problem persists, it would be best to log a case with ServiceNow University support so they can investigate further.

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar

Re: ServiceNow Resume not displaying badges and microcertfication

Tanushree Maiti — Sun, 08 Mar 2026 06:01:41 GMT

Hi @maresamanda

It seems its a temporary issue. wait for some time and try. My end, everything is working fine.

If after some time also, your issue persists, log a case in ServiceNow Learning/ServiceNow University.

Re: ServiceNow Resume not displaying badges and microcertfication

maresamanda — Sun, 08 Mar 2026 13:10:16 GMT

Thanks all! I checked again yesterday. It's been about a week for me. And already have a case.

Re: ServiceNow Resume not displaying badges and microcertfication

maresamanda — Tue, 10 Mar 2026 15:37:48 GMT

Hi all, FYI the problem was that you have to highlight the "Show" column first, then "Highlight" column will allow checking the checkbox. *Must do under both certifications and badges.