question I got 1-2 bugs in Community marking Solution - please let me know whom should i inform. in Community Central forum

I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Nikhil Bajaj9 — Mon, 19 Aug 2024 05:38:28 GMT

I got one bug in Community - related to Marking any solution- please let me know whom should i inform about it. Any mail id or person.

@Dr Atul G- LNG - your help is required here.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Dr Atul G- LNG — Mon, 19 Aug 2024 06:43:37 GMT

Hi @Nikhil Bajaj9

Please share some screen shot and more details about bug. Might be it's not a bug.

Adding @David from community.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Nikhil Bajaj9 — Mon, 19 Aug 2024 08:25:07 GMT

Can i share it with ServiceNow team? Any person/mail id etc

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Dr Atul G- LNG — Mon, 19 Aug 2024 08:28:28 GMT

Hi @Nikhil Bajaj9

You can send private message to David, but before that if you share the issue here, we can try to help you. It might be some process gap instead of system error.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Nikhil Bajaj9 — Mon, 19 Aug 2024 08:31:39 GMT

Buddy - Full Name of David?

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Dr Atul G- LNG — Mon, 19 Aug 2024 08:55:22 GMT

Hi @Nikhil Bajaj9

David Profile : https://www.servicenow.com/community/user/viewprofilepage/user-id/179435

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Mark Roethof — Mon, 19 Aug 2024 09:00:04 GMT

Hi there,

You could just post your question here in a question and tag Community people like David Ha or Dan Bruhn.

Assuming it's just a remark or clarification. If its a critical bug / exploit or whatever that others could misuse, maybe don't share the details, though send them a private message.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Nikhil Bajaj9 — Mon, 19 Aug 2024 09:21:07 GMT

Thanks Mark

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Nikhil Bajaj9 — Mon, 19 Aug 2024 09:21:50 GMT

Thanks Dear for always replying me and helping me.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Mark Manders — Mon, 19 Aug 2024 10:58:55 GMT

Can you stop marking your replies as correct answer? This is not the way to make a name in the community. Do the work.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Nikhil Bajaj9 — Mon, 19 Aug 2024 11:38:40 GMT

Hi Mark,

Please check your PM and let me know if still you have any doubt. It is just a Bug in my opinion which i conveyed to SN Admins.

Regards,

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Mark Roethof — Mon, 19 Aug 2024 12:33:59 GMT

O is that the bug you are after? That you can mark your own answers as correct?

Personally I don't see that as a bug. Since it can be valid that your own answer it the one. Your own answer won't count for correct answers though, so that's good 😁. So you can't use this to cheat the gamification count, which is a trigger for several people for why they are contributing at all.

It's just sometimes annoying that someone did give a correct answer, and then the person asking is incorrectly only marking their own reply as correct.

Since 1 or 2 years it's also possible to mark multiple answers as correct, which is also a good thing in my opinion. In the past that was not possible, while it could be that multiple people gave (partial) good answers.

What is weird in my opinion, is that you can mark multiple answers also from the same person as correct, and that then will be counted for the correct answer count. In my opinion that should only be 1.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Nikhil Bajaj9 — Mon, 19 Aug 2024 13:05:34 GMT

Hi mark,

Yes it is a bug and i will tell you more details on PM.

Regards.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Rohit99 — Tue, 20 Aug 2024 07:24:03 GMT

Hi @Dr Atul G- LNG & @David,

I am running through one issue, when I post replies on the community, they often go into moderation for 6 to 7 hours. In some cases, they are even rejected outright after posting. I’m curious if you might know why this is happening or if there’s a reason for the delay and rejections.

Thanks,
Rohit Suryawanshi

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Dr Atul G- LNG — Tue, 20 Aug 2024 12:52:54 GMT

Hi @Rohit99

The prime reason is SPAM. There were lots of spam posts we reported earlier and due to same for new users genrally it go for moderation. You already added David, who can help you.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

David — Tue, 20 Aug 2024 16:44:20 GMT

@Dan Bruhn can you please take a look? Why does Rohit99 not have the right bypass roles?

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Dan Bruhn — Tue, 20 Aug 2024 17:31:11 GMT

Hi Rohit,

You should now have the correct permissions to post freely on the Community. If you continue having issues please let me know.

Dan

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

Rohit99 — Wed, 21 Aug 2024 17:01:49 GMT

Hi @Dan Bruhn,

Now it is working as expected.
Thanks @Dr Atul G- LNG, @David & @Dan Bruhn.

Thanks,
Rohit Suryawanshi

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

prachi kavale — Tue, 08 Oct 2024 19:54:09 GMT

Hi @David

I am facing kind of issue.

Just posted one post and getting message like post is under approval.

Can you please help me on this?

Attaching a screenshot for reference.

Thanks,

Prachi Kavale.

Re: I got 1-2 bugs in Community marking Solution - please let me know whom should i inform.

David — Wed, 09 Oct 2024 04:21:39 GMT

I'll DM you.