Unable to Access Agile Board / Teams / Story Board and Backlog Stories Not Visible in Sprint Plan

RamchandarK — Thu, 12 Mar 2026 06:04:54 GMT

Hello Community,
This is Ramchandar Katikala,

I installed the Agile Development 2.0 plugin in my demo instance and the installation completed successfully. However, I’m facing the following issues while using Scrum features.

Issue 1: Agile Modules Not Visible

After installing the plugin, I’m unable to access:

Agile Board
Teams
Story Board
Sprint Planning (only partially working)

These modules are not visible in the application navigator, even after assigning all Agile/Scrum-related roles and re-logging.

Issue 2: Backlog Stories Not Visible in Sprint Planning

Stories created in Product Backlog are visible in the Backlog tab
In Sprint Planning, the Backlog section is empty
I cannot drag and drop backlog stories into a sprint
If I create a story directly from Sprint Planning, it works and appears correctly

This seems like backlog-created stories are not being recognized as sprint‑eligible.

Environment

Instance type: Demo instance
Plugin: Agile Development 2.0 (Installed & Active)
Framework: Scrum

Checks Already Done

Verified plugin installation
Assigned all Agile/Scrum roles
Logged out/in and cleared cache
Tested in multiple browsers
Confirmed stories exist in Product Backlog

Questions

What mandatory roles are required to access Agile Board, Teams, Story Board, and Sprint Planning?
Are there any dependent plugins required in addition to Agile Development 2.0?
Are these Agile features limited or restricted in demo instances?
Why are backlog stories not visible in Sprint Planning, and how can this be fixed?

Any guidance or similar experiences would be really helpful.