https://www.servicenow.com/community/community-central-forum/servicenow-hi-portal-sign-in-error/m-p/3509483#M6400 <P>When I go to the ServiceNow support site and click on "sign in" I get the attached error message. I have gotten this in chrome and in edge browsers but it only happens once in a while. I thought perhaps it was our group policy doing this but when it started happening in chrome it can't be as we don't push any policies to chrome only edge.</P><P>Any ideas?</P> Tue, 17 Mar 2026 13:50:17 GMT TJ Schwartz 2026-03-17T13:50:17Z https://www.servicenow.com/community/community-central-forum/servicenow-hi-portal-sign-in-error/m-p/3509483#M6400 <P>When I go to the ServiceNow support site and click on "sign in" I get the attached error message. I have gotten this in chrome and in edge browsers but it only happens once in a while. I thought perhaps it was our group policy doing this but when it started happening in chrome it can't be as we don't push any policies to chrome only edge.</P><P>Any ideas?</P> Tue, 17 Mar 2026 13:50:17 GMT https://www.servicenow.com/community/community-central-forum/servicenow-hi-portal-sign-in-error/m-p/3509483#M6400 TJ Schwartz 2026-03-17T13:50:17Z https://www.servicenow.com/community/community-central-forum/servicenow-hi-portal-sign-in-error/m-p/3509503#M6401 <P><a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/219696">@TJ Schwartz</a>&nbsp;</P> <P>try to reach out to your other partner admin and see if you have been restricted from the now portal.</P> <P><span class="lia-unicode-emoji" title=":light_bulb:">💡</span> If my response helped, please mark it as correct <span class="lia-unicode-emoji" title=":white_heavy_check_mark:">✅</span> and close the thread <span class="lia-unicode-emoji" title=":locked:">🔒</span>— this helps future readers find the solution faster! <span class="lia-unicode-emoji" title=":folded_hands:">🙏</span></P> Tue, 17 Mar 2026 14:00:54 GMT https://www.servicenow.com/community/community-central-forum/servicenow-hi-portal-sign-in-error/m-p/3509503#M6401 Ankur Bawiskar 2026-03-17T14:00:54Z https://www.servicenow.com/community/community-central-forum/servicenow-hi-portal-sign-in-error/m-p/3509505#M6402 <P>I don't have any partner admins and I am able to get to the HI portal if I use the other browser. If it happens in chrome then edge usually works and vise versa. I have never gotten it in both browsers at the same time and like I said it happens only once in a while. Once I do find a way in I don't have any restrictions</P> Tue, 17 Mar 2026 14:04:10 GMT https://www.servicenow.com/community/community-central-forum/servicenow-hi-portal-sign-in-error/m-p/3509505#M6402 TJ Schwartz 2026-03-17T14:04:10Z