question Assessment Simulator Task 1: Personalize Your Instance (Content) in Community Central forum

Assessment Simulator Task 1: Personalize Your Instance (Content)

VenkatK75140745 — Sun, 22 Mar 2026 16:53:57 GMT

Task Instructions:

1. Impersonate 'Platform User'.

2. Set your instance preferences to show date and time formats on forms.

3. Set your instance preferences to show help tips on forms.

Hello community, I've done this task several times and it doesn't work. Has anyone experienced this problem?

Re: Assessment Simulator Task 1: Personalize Your Instance (Content)

GlideFather — Sun, 22 Mar 2026 20:05:05 GMT

Hi @VenkatK75140745,

are you impersonating that particular user?

Verify that you are not logged in as System admin and if you are indeed impersonating, try to mark the toggles off, then reload the page and mark them on again. Sometimes this helps.

Eventually log out, clear your browsing history, log in and repeat above. Using another browser or logging with incognito mode could also help.

Let me know what happened when you tried this

Re: Assessment Simulator Task 1: Personalize Your Instance (Content)

Tanushree Maiti — Mon, 23 Mar 2026 05:25:01 GMT

Hi @VenkatK75140745

I am also thinking you have not impersonated by Platform User.

Refer this video and complete your task.:

https://www.youtube.com/watch?v=fV5O3xckXvk