question Re: How to use my extensions remaining in Community Central forum

How to use my extensions remaining

aliasmdinc — Fri, 27 Mar 2026 09:47:33 GMT

Hi,

My Instance Status on a course is gray but it says that I have 1 extension remaining. I need to use this extension, how does it work.

Thanks

Max

Re: How to use my extensions remaining

GlideFather — Fri, 27 Mar 2026 14:59:48 GMT

Hi @aliasmdinc,

could you possibly add some more context? your description is not clear, maybe sharing screenshot could bring some more clarity. what course is it, how many lab instances you have currently active?

Please give me some intro to the issue

Re: How to use my extensions remaining

CN-L — Fri, 27 Mar 2026 15:31:57 GMT

Hi @aliasmdinc,

I believe that when the 'Request Lab Instance' button is greyed out, this is because you've used all of the available instances.

Typically, a lab instance will be available for few days and an extension will increase the amount of time that your active lab instance can be accessed.

For more information, check out KB0012546 - Lab instance information

Re: How to use my extensions remaining

Sachin_Nasa — Sat, 28 Mar 2026 04:20:07 GMT

Hi aliasmdinc,
Yes, as GlideFather mentioned, it would be much more helpful if you could provide a screenshot. This will allow others to better understand the issue and offer a more accurate solution to your problem.