question CSA exam voucher in Community Central forum

CSA exam voucher

AlpanaS — Tue, 31 Mar 2026 17:49:57 GMT

Dear All,

I have completed my ServiceNow CSA exam fundamentals , I also see that I have unlocked my eligibility to receive the CSA exam voucher, I went to my profile I don't see any my voucher section under my profile in order to receive the CSA exam voucher, can you please assist me to obtain the CSA exam voucher and guide me how can i schedule my exam .

Re: CSA exam voucher

Simon Hendery — Tue, 31 Mar 2026 20:06:01 GMT

Hi @AlpanaS

The process changed last year; vouchers are no longer issued. You now simply book the exam through ServiceNow University when you're ready. It will cost you $300 + tax.

Re: CSA exam voucher

Huynh Loc — Tue, 31 Mar 2026 23:34:04 GMT

Hi @AlpanaS ,
The voucher no longer exists in ServiceNow University.
You can refer to this article to get more information and steps to register for the exam with the protocol
https://learning.servicenow.com/lxp/en/credentials/transitioning-from-webassessor-to-pearson-vue-faq?id=kb_article_view&sysparm_article=KB0013209

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Re: CSA exam voucher

Tanushree Maiti — Wed, 01 Apr 2026 04:59:25 GMT

Since late 2025 , the voucher concept is no longer valid.

You need to register the exam via Pearson Vue from ServiceNow University. If you are not working with a partner company, you will need to pay $300 plus taxes, (= $354).

https://learning.servicenow.com/lxp/en/credentials/scheduling-your-exam-in-servicenow-university-via...