https://www.servicenow.com/community/community-central-forum/servicenow-com-community-user-viewprofilepage/m-p/3519242#M6556 <P>Does anyone know how to update the servicenow.com/community/user/viewprofilepage? Mine is displaying my previous employer, although when I click <STRONG>Edit</STRONG> <STRONG>Profile</STRONG> to update, my correct employer shows on that display and does not allow for an update and does not carry to the other page. I would like <A href="https://www.servicenow.com/community/user/viewprofilepage/user-id/117460" target="_blank">https://www.servicenow.com/community/user/viewprofilepage/user-id/117460</A>&nbsp;to match the correct employer on&nbsp;<A href="https://profile.servicenow.com/now/cuam/user-profile-detail/myProfile/community" target="_self">https://profile.servicenow.com/now/cuam/user-profile-detail/myProfile/community</A></P><P>&nbsp;</P><P>Any insight is greatly appreciated.</P><P>&nbsp;</P><P>Thank you</P> Thu, 02 Apr 2026 18:59:20 GMT HG1 2026-04-02T18:59:20Z https://www.servicenow.com/community/community-central-forum/servicenow-com-community-user-viewprofilepage/m-p/3519242#M6556 <P>Does anyone know how to update the servicenow.com/community/user/viewprofilepage? Mine is displaying my previous employer, although when I click <STRONG>Edit</STRONG> <STRONG>Profile</STRONG> to update, my correct employer shows on that display and does not allow for an update and does not carry to the other page. I would like <A href="https://www.servicenow.com/community/user/viewprofilepage/user-id/117460" target="_blank">https://www.servicenow.com/community/user/viewprofilepage/user-id/117460</A>&nbsp;to match the correct employer on&nbsp;<A href="https://profile.servicenow.com/now/cuam/user-profile-detail/myProfile/community" target="_self">https://profile.servicenow.com/now/cuam/user-profile-detail/myProfile/community</A></P><P>&nbsp;</P><P>Any insight is greatly appreciated.</P><P>&nbsp;</P><P>Thank you</P> Thu, 02 Apr 2026 18:59:20 GMT https://www.servicenow.com/community/community-central-forum/servicenow-com-community-user-viewprofilepage/m-p/3519242#M6556 HG1 2026-04-02T18:59:20Z https://www.servicenow.com/community/community-central-forum/servicenow-com-community-user-viewprofilepage/m-p/3521046#M6598 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/117460">@HG1</a>,</P><P>&nbsp;</P><P>this seems to be related to (incomplete) merging of two accounts. Go to <STRONG>SN University</STRONG> &gt; <A href="https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home" target="_self"><STRONG>Help centre</STRONG></A> to create a case to get assistance.</P><P>&nbsp;</P><P>Eventually you can read FAQs about it:&nbsp;<A href="https://learning.servicenow.com/lxp/en/account-user-training-and-learning-credit-management/change-my-email?id=kb_article_view&amp;sysparm_article=KB0010208" target="_self"><STRONG>Merging my email (accounts),transfer certifications, badges to new email</STRONG></A>&nbsp;</P><P>&nbsp;</P> Tue, 07 Apr 2026 15:37:10 GMT https://www.servicenow.com/community/community-central-forum/servicenow-com-community-user-viewprofilepage/m-p/3521046#M6598 GlideFather 2026-04-07T15:37:10Z