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    <title>question How to customize Visual Task Board (VTB) preview pane layout and card click behavior? in Community Central forum</title>
    <link>https://www.servicenow.com/community/community-central-forum/how-to-customize-visual-task-board-vtb-preview-pane-layout-and/m-p/3521737#M6602</link>
    <description>&lt;P&gt;Hello everyone,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am looking for some technical guidance regarding the configuration of Visual Task Boards (VTBs) in the Classic UI. I have two specific requirements that I am trying to implement, but I am hitting limitations with the OOTB AngularJS application.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Requirement 1: Customizing the VTB Details Pane&lt;/STRONG&gt; When clicking on a task's Short Description on a VTB card, it opens the VTB Details preview modal.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;Is there any supported way to hide the standard "Due Date" field from this specific modal view?&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;Additionally, is there a way to inject or add custom fields into this same preview pane?&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;Requirement 2: Altering Click Routing on VTB Cards&lt;/STRONG&gt; Currently, clicking the Task Number&amp;nbsp;on a card opens the standard record form, while clicking the Task Name opens the VTB Details preview pane.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;Is there any OOTB configuration or System Property that allows us to change this behavior so that clicking the Task Name also redirects the user directly to the standard form view?&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;I am aware that heavily modifying the VTB UI macros/scripts is not a best practice due to upgrade risks, I am just curious if such a thing is even possible at the moment.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;And if not, I was thinking to submit an idea to SN.&lt;BR /&gt;Thanks&lt;BR /&gt;Miro&lt;/P&gt;</description>
    <pubDate>Wed, 08 Apr 2026 13:19:43 GMT</pubDate>
    <dc:creator>Mira1992</dc:creator>
    <dc:date>2026-04-08T13:19:43Z</dc:date>
    <item>
      <title>How to customize Visual Task Board (VTB) preview pane layout and card click behavior?</title>
      <link>https://www.servicenow.com/community/community-central-forum/how-to-customize-visual-task-board-vtb-preview-pane-layout-and/m-p/3521737#M6602</link>
      <description>&lt;P&gt;Hello everyone,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am looking for some technical guidance regarding the configuration of Visual Task Boards (VTBs) in the Classic UI. I have two specific requirements that I am trying to implement, but I am hitting limitations with the OOTB AngularJS application.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Requirement 1: Customizing the VTB Details Pane&lt;/STRONG&gt; When clicking on a task's Short Description on a VTB card, it opens the VTB Details preview modal.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;Is there any supported way to hide the standard "Due Date" field from this specific modal view?&lt;/P&gt;&lt;/LI&gt;&lt;LI&gt;&lt;P&gt;Additionally, is there a way to inject or add custom fields into this same preview pane?&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;Requirement 2: Altering Click Routing on VTB Cards&lt;/STRONG&gt; Currently, clicking the Task Number&amp;nbsp;on a card opens the standard record form, while clicking the Task Name opens the VTB Details preview pane.&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;P&gt;Is there any OOTB configuration or System Property that allows us to change this behavior so that clicking the Task Name also redirects the user directly to the standard form view?&lt;/P&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;I am aware that heavily modifying the VTB UI macros/scripts is not a best practice due to upgrade risks, I am just curious if such a thing is even possible at the moment.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;And if not, I was thinking to submit an idea to SN.&lt;BR /&gt;Thanks&lt;BR /&gt;Miro&lt;/P&gt;</description>
      <pubDate>Wed, 08 Apr 2026 13:19:43 GMT</pubDate>
      <guid>https://www.servicenow.com/community/community-central-forum/how-to-customize-visual-task-board-vtb-preview-pane-layout-and/m-p/3521737#M6602</guid>
      <dc:creator>Mira1992</dc:creator>
      <dc:date>2026-04-08T13:19:43Z</dc:date>
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