question Re: How to send and use SC Task payload in REST step within Flow Designer? in Community Central forum

How to send and use SC Task payload in REST step within Flow Designer?

Sahil Mir — Thu, 09 Apr 2026 18:08:51 GMT

Hi everyone,

I have a requirement in Flow Designer where I need to create a Rest step and send SC Task data as a payload, and then I have to use that payload data in the next step of flow, but I’m not sure how to achieve that.

I’m new to this and not sure how to properly configure the REST step and map the SC Task data.

Additionally, I’m unable to find the REST API action in my instance.

Can someone guide me on how to achieve this?

Thanks.

Re: How to send and use SC Task payload in REST step within Flow Designer?

mujeebqasimi — Thu, 09 Apr 2026 20:10:26 GMT

Hi,

Two things here:
1st you have to active ServiceNow IntegrationHub Installer plugin,
2nd you have to create an action in flow designer and then add Rest step there below is the screenshot.

Let me know if you have any questions!

Re: How to send and use SC Task payload in REST step within Flow Designer?

Sahil Mir — Fri, 10 Apr 2026 04:47:52 GMT

Hi @mujeebqasimi I'm unable to find the integrationHub installer plugin.

I have attached the screenshots for your reference. Please check and tell me what I have to do to install this particular plugin.

Re: How to send and use SC Task payload in REST step within Flow Designer?

VaishnaviK3009 — Fri, 10 Apr 2026 05:04:23 GMT

Hi @Sahil Mir ,

In your PDI, go to Manage My Instance, and from there you can install the IntegrationHub plugin.

Mark this as Helpful if it clarifies the issue.
Accept the solution if this answers your question.

Regards,
Vaishnavi
Technical Consultant

Re: How to send and use SC Task payload in REST step within Flow Designer?

Sahil Mir — Fri, 10 Apr 2026 07:18:02 GMT

Hi @mujeebqasimi. How can I take the payload of sc task in this rest step, and then print it in the next step?

Re: How to send and use SC Task payload in REST step within Flow Designer?

mujeebqasimi — Fri, 10 Apr 2026 15:06:21 GMT

Hi Sahil,

First thing I recommend using REST API Explorer and play with that, it will help you understand how rest works for ServiceNow

then these are the steps I did for your solution

INPUT

REST step

Output

For output, you have to create a variable and then from "Data Pill Picker" pick the response body.

You can use a script to extract right information from JSON as well.
By adding this step.

If this helped marked as helpful and accept the solution.