question Issue with my Personal Developer Instance with Australia version in Community Central forum

Issue with my Personal Developer Instance with Australia version

sourabhmotghare — Sat, 11 Apr 2026 17:01:44 GMT

I have created new PDI with latest version i.e Australia patch 1. After clicked on Service Now Studio given below error.

please let me know if how to resolve this issue

Tanushree Maiti — Sat, 11 Apr 2026 17:42:17 GMT

These issue was reported earlier for PDI.

Navigate to Plugins and look for ServiceNow Studio.

If the plugin is Installed, then Repair the plugin—>Hope it will fix your issue.

If not,

Try with your incognito/private browser. if it does not work (even after repair plugin ),

you release the instance and request for fresh Australia release PDI.

maliksneha9 — Sat, 11 Apr 2026 17:40:48 GMT

Try these:-

1. Try to access studio via direct URL - /now/studio or /studio

2. Check Required Plugins

3. Clear Cache - run in navigator:- cache.do

4. Check that you have required roles to access ServiceNow Studio