question ATF validate prb # is referenced in the inc notes (ATF validate a dynamic number in a field) in Community Central forum

ATF validate prb # is referenced in the inc notes (ATF validate a dynamic number in a field)

Ashley45 — Thu, 29 Aug 2024 14:26:23 GMT

I created an INC with a related Problem record. Once I closed the PRB and the INC the resolution notes auto populate as shown

How can I create a validation the PRB# is in the resolution notes since it is dynamic?

I tried a field value validation -

Re: ATF validate prb # is referenced in the inc notes

Hemanth M1 — Tue, 20 Aug 2024 17:50:54 GMT

Hi @Ashley45 ,

1)Create a custom step to fetch the problem number on the incident

2)Compare using Form field validation

To create custom step

1)go to Automated test framework >Step configuration

2)name the step and define input and output variables

ex:

Inputs

Output

Add this script in the step execution script

Now add to your ATF step

Result:

Hope this helps!!!

Re: ATF validate prb # is referenced in the inc notes

Ashley45 — Tue, 20 Aug 2024 19:09:38 GMT

@Hemanth M1 For the Problem Number test step what is your input for the ID? are you using the data from the opening problem record?

Re: ATF validate prb # is referenced in the inc notes

Ashley45 — Tue, 20 Aug 2024 19:44:49 GMT

@Hemanth M1 Also i cannot do a record query on this test. This test creates and INC then creates a problem in relation to the INC. It's always going to be a new number, same issue that i'm having with the PRB #

Re: ATF validate prb # is referenced in the inc notes

Hemanth M1 — Wed, 21 Aug 2024 06:46:17 GMT

Hi @Ashley45 ,

1)Open a created record (incident created) if can't do record query

2)Input to the Problem records are table and sys_id of the incident

How to map them in ATF step

Input:

Output:

Output variable is count, you can rename it anything.

Hope this helps!!!

Re: ATF validate prb # is referenced in the inc notes

Shaqeel — Wed, 21 Aug 2024 08:19:46 GMT

@Ashley45

Are you creating Problem in the related list of Incident created? If yes you can use apply filter on the list.

And in problem what exactly you want to validate?

Regards

Shaqeel

Re: ATF validate prb # is referenced in the inc notes

Ashley45 — Wed, 21 Aug 2024 14:36:16 GMT

@Shaqeel Yes i am creating a problem from the INC related list. I'm trying to validate on the Incident form that the related problem number gets inputted into the resolution notes

Re: ATF validate prb # is referenced in the inc notes

Shaqeel — Thu, 22 Aug 2024 07:48:10 GMT

@Ashley45

You could validate the Incident related list using Apply filter on list and to validate related problem number in resolution note, it is partially possible. You could use Assert test on page as the problem number is updated each time it run.

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Regards

Shaqeel

Re: ATF validate prb # is referenced in the inc notes

Ashley45 — Thu, 22 Aug 2024 13:07:59 GMT

@Shaqeel What would i use as a condition for that in the apply filter list?

Could you show me an example how either of those would look?