question Trasition from PHP developer to ServiceNow in Community Central forum

Trasition from PHP developer to ServiceNow

gudlasantos — Fri, 24 Apr 2026 20:32:10 GMT

I'm currently working as a PHP developer, Having 12+ years of experince.

As you have experience as a ServiceNow developer, I would really appreciate it if you could share your insights on the nature of the work and the future prospects in this field.

I come from a development background and am considering switching my career to ServiceNow. Based on your experience, would you recommend this as a good career move?

Additionally, if you don’t mind, could you also share some information about the salary trends in the ServiceNow platform?

I look forward to your valuable suggestions.

Thank you.

Re: Trasition from PHP developer to ServiceNow

SohamTipnis — Mon, 27 Apr 2026 04:43:23 GMT

Hi @gudlasantos,

Welcome to the ServiceNow family!!!🎊🎉

You can simply start by watching the micro-certification called "Welcome to ServiceNow."

You can also start to watch tutorials from YouTube as well as refer to the ServiceNow University and ServiceNow documentation.

Welcome to ServiceNow Micro-Certification:

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

ServiceNow Docs: https://www.servicenow.com/docs/

ServiceNow University: https://learning.servicenow.com/now/lxp/home

YouTube:

https://www.youtube.com/watch?v=MsUtp2ggmdE

https://www.youtube.com/watch?v=taqxhDoxdoI&t=2s&pp=ugUHEgVlbi1VUw%3D%3D

Don't worry, you're on the right track; you will get there soon!!!! The destination is not that far; just believe in yourself!!! 🎉

All the best, enjoy!!😉

If you find my answer useful, please mark it as helpful and correct. ‌‌‌‌‌‌‌‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

Re: Trasition from PHP developer to ServiceNow

Tanushree Maiti — Sat, 20 Jun 2026 09:30:07 GMT

Hi @gudlasantos

(My response got spammed and deleted, re-posting again)

1.ServiceNow University: Access structured lessons and certification preparation courses on the NOW learning portal/ServiceNow University.

2.First Go through Welcome to ServiceNow course so that you can smoothly navigate within the tool.

3. Then based on your interest and experience , choose your career path :

Career journey Path

4. As ServiceNow projects gives preference now a days to CSA certification/ also you want to know tools core functionalities and features, Start with -

complete ServiceNow Administration Fundamentals course from Servicenow University
Practice again all lab task in The given learning instance.
Practice in your Personal Developer Instance (PDI)
Practice mock question with Correct Answer
Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
Check the syllabus from Certified System Administrator (CSA) Mainline Exam Blueprint
If anything left or you are struggling with answering practice test, Revisit the course content.
Once you are confident , Schedule the exam and Go for it.

Utilize Community Resources:

Networking: Engage with the official ServiceNow community forums and LinkedIn groups to connect with industry professionals

Once your CSA is done . Focus on CAD certification.

First complete Application Development Fundamentals On Demand
Check the syllabus from Certified Application Developer (CAD) Exam Blueprint
Complete Scripting in ServiceNow Fundamentals course.
Practice in your Personal Developer Instance (PDI) //Try all your scenarios to implement here.
Practice mock questions with Correct Answer
Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
If anything left or you are struggling with answering practice test, Revisit the course content.
Schedule the exam and Go for it.

Helpful Article/post for your scenario base implementation:

https://www.servicenow.com/community/developer-forum/article-3-understanding-servicenow-scripting-le...

https://www.servicenow.com/community/servicenow-studio-forum/client-script-realtime-scenarios/m-p/35...

My collected list of useful Business Rules

If you want grow more based on your exp , choose your career path from here :

Career journey Path