question Service portal redirect issue in Community Central forum

Service portal redirect issue

manju12 — Sat, 25 Apr 2026 05:19:17 GMT

Hi Team,

I have 3 widgets.

1. Data table OOTB widget.

2. Form widget (OOTB).

3. Cloned form widget.

If I click the record in data table widget then it will redirect to cloned form widget, it is working fine but if I click back browser button it will redirect to form widget (OOTB) but I want to redirect to data table widget.. please help me out from this..

Data table widget -> Cloned form. This is working fine.

I want to redirect like this

Cloned form widget -> data table widget.

Thanks,

Manju

Re: Service portal redirect issue

Naveen20 — Sat, 25 Apr 2026 08:19:13 GMT

Your history stack is [Data Table] → [OOTB form] → [Cloned form], so Back lands on the OOTB form.

Fix: In the Data Table widget's HTML, change the row link from id=form to your cloned form's page ID so the OOTB form is skipped entirely:

html <a ng-href="?id=my_cloned_form&table={{::data.table}}&sys_id={{::row.sys_id}}">

Now history becomes [Data Table] → [Cloned form] and Back works as expected.

Re: Service portal redirect issue

manju12 — Mon, 27 Apr 2026 12:45:15 GMT

Hi @Naveen20 ,

From Data Table -> Cloned form is working.
I need back landing page like
I want cloned form -> data table..

But currently it is working like this cloned for -> OOTB form -> data table.. This one I won't..
I want like cloned form -> data table.

Thanks,

Manju