https://www.servicenow.com/community/community-central-forum/invoice-generated-but-not-getting-schedule-exam-option-only/m-p/3531815#M6755 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="shivajik_0-1777094933933.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/512088i477B0EE5A1E9A6EB/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="shivajik_0-1777094933933.png" alt="shivajik_0-1777094933933.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="shivajik_1-1777094986027.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/512089i666DAA7DF05ABD1B/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="shivajik_1-1777094986027.png" alt="shivajik_1-1777094986027.png" /></span></P><P>&nbsp;</P> Sat, 25 Apr 2026 05:31:57 GMT shivajik 2026-04-25T05:31:57Z https://www.servicenow.com/community/community-central-forum/invoice-generated-but-not-getting-schedule-exam-option-only/m-p/3531815#M6755 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="shivajik_0-1777094933933.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/512088i477B0EE5A1E9A6EB/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="shivajik_0-1777094933933.png" alt="shivajik_0-1777094933933.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="shivajik_1-1777094986027.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/512089i666DAA7DF05ABD1B/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="shivajik_1-1777094986027.png" alt="shivajik_1-1777094986027.png" /></span></P><P>&nbsp;</P> Sat, 25 Apr 2026 05:31:57 GMT https://www.servicenow.com/community/community-central-forum/invoice-generated-but-not-getting-schedule-exam-option-only/m-p/3531815#M6755 shivajik 2026-04-25T05:31:57Z https://www.servicenow.com/community/community-central-forum/invoice-generated-but-not-getting-schedule-exam-option-only/m-p/3532041#M6760 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/954703">@shivajik</a>&nbsp;</P><P>&nbsp;</P><P>No Worry.</P><P>&nbsp;</P><P>Just Try in your <STRONG>incognito Window/InPrivate</STRONG> browser once,</P><P>&nbsp;</P><P>Note: Ensure you have gone through this schedule steps as per this KB :&nbsp;<A href="https://learning.servicenow.com/lxp/en/credentials/scheduling-your-exam-in-servicenow-university-via-pearson-vue?id=kb_article_view&amp;sysparm_article=KB0013252" target="_self">KB0013252Copy Permalink Scheduling a Pearson VUE exam</A>&nbsp;</P><P>&nbsp;</P><P>If still issue persists , immediately <STRONG>raise a case to Now learning Support&nbsp;</STRONG> :&nbsp;<A href="https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home" target="_blank" rel="noopener">https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home</A></P><P>They will help. Continuously follow up with them.</P><P>&nbsp;</P><H3>Instructions</H3><P><SPAN><STRONG>To schedule your exam</STRONG>:</SPAN></P><OL><LI><SPAN>Login to ServiceNow University.</SPAN></LI><LI><SPAN>Navigate to&nbsp;<STRONG>My University</STRONG>&nbsp;in the navigation header, select&nbsp;<STRONG>My Exams</STRONG>, then go to&nbsp;<STRONG>My Current Exams</STRONG>&nbsp;widget to view your registered exams.</SPAN></LI><LI>&nbsp;Select<SPAN>&nbsp;</SPAN><STRONG>View</STRONG><SPAN>&nbsp;</SPAN>on the relevant<SPAN>&nbsp;</SPAN><SPAN><SPAN>exam. This will take you to Overview page.&nbsp;<BR /></SPAN></SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TanushreeMaiti_3-1777198599719.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/512198i80A41C0E306AFC6D/image-size/medium?v=v2&amp;px=400" role="button" title="TanushreeMaiti_3-1777198599719.png" alt="TanushreeMaiti_3-1777198599719.png" /></span><SPAN><BR /><EM>Image example of My Current Exams widget.</EM>&nbsp;</SPAN><SPAN><BR /></SPAN></LI><LI><SPAN><SPAN>Select&nbsp;<STRONG>Schedule now</STRONG>. This opens the&nbsp;<STRONG>Pearson VUE - Select exam options</STRONG>&nbsp;page.<BR /></SPAN></SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TanushreeMaiti_4-1777198640878.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/512199i38C164AF3B8D4EDE/image-size/medium?v=v2&amp;px=400" role="button" title="TanushreeMaiti_4-1777198640878.png" alt="TanushreeMaiti_4-1777198640878.png" /></span><SPAN><BR /><BR /></SPAN><SPAN>5. Select the relevant exam option:&nbsp;</SPAN><UL><LI><A href="https://learning.servicenow.com/lxp#Inpersonatatestcenter" target="_blank" rel="nofollow noopener"><SPAN>In person at a test center</SPAN></A></LI><LI><A href="https://learning.servicenow.com/lxp#OnlinewithOnVUE" target="_blank" rel="nofollow noopener">Online with OnVUE</A><BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TanushreeMaiti_5-1777198685639.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/512200iF9E9B254D5A1071A/image-size/medium?v=v2&amp;px=400" role="button" title="TanushreeMaiti_5-1777198685639.png" alt="TanushreeMaiti_5-1777198685639.png" /></span><P>&nbsp;</P></LI><LI>&nbsp;</LI><LI>Good Luck!<P>&nbsp;</P></LI></UL></LI></OL><P>&nbsp;</P> Sun, 26 Apr 2026 10:20:14 GMT https://www.servicenow.com/community/community-central-forum/invoice-generated-but-not-getting-schedule-exam-option-only/m-p/3532041#M6760 Tanushree Maiti 2026-04-26T10:20:14Z