question Regarding Lift off knowledge in Community Central forum

Regarding Lift off knowledge

Dinesh_Now — Sun, 26 Apr 2026 06:15:58 GMT

I want to know about lift off knowledge gift.

now most of revived the gifts, do we need to submit KYC govt. ID to FeDex ??

Re: Regarding Lift off knowledge

Tanushree Maiti — Sun, 26 Apr 2026 08:03:45 GMT

Hi @Dinesh_Now

Please ensure that you verify the FedEx contact number and email carefully, as we receive a number of hoax calls.

If you have not previously received any items via FedEx (including the ServiceNow gift), you will need to click the provided link and upload a soft copy of your government ID.

Note: This is a one-time requirement and will not be requested again for future deliveries.

Re: Regarding Lift off knowledge

ashleyharve — Thu, 30 Apr 2026 10:38:33 GMT

Good heads up about verifying the FedEx contact info before doing anything — scammers absolutely target these kinds of gift programs. The one-time ID upload is standard for first-time deliveries, but double-checking the sender details first is just smart. Glad the community caught this early so people don't get caught off guard when the request lands in their inbox.