question Unable to activate RiseUp with ServiceNow application in Community Central forum

Unable to activate RiseUp with ServiceNow application

RenukaTiwari — Sat, 23 May 2026 16:55:45 GMT

Hello Everyone,

I applied for the RiseUp with ServiceNow program, but my application is not getting activated. I am very interested in learning ServiceNow and earning badges/certifications through the program.

Could someone please guide me on how to resolve this issue or whom I should contact?

Thank you.

Re: Unable to activate RiseUp with ServiceNow application

Tanushree Maiti — Sun, 24 May 2026 04:27:20 GMT

Hi @RenukaTiwari ,

You can raise a ticket with the Now Learning Support team and follow up on the status.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

Based on similar community discussions, users typically receive confirmation within a week.

Re: Unable to activate RiseUp with ServiceNow application

RenukaTiwari — Sun, 24 May 2026 05:14:56 GMT

Hi Tanushree, thank you so much! I went to the Now Learning Help Center but I am unable to find the Submit a Case button. Could you please guide me on exactly where to click? Thank you!

Re: Unable to activate RiseUp with ServiceNow application

Srikanth_9 — Sun, 24 May 2026 07:34:11 GMT

Hi @RenukaTiwari,

By explaining your issue in detailed, please raise a case through the Help Center in the ServiceNow University - Help Center - ServiceNow University.

Add some screenshots as well, so that support team will help you out.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful.

Thanks & Regards,

Srikanth Akula.