https://www.servicenow.com/community/community-central-forum/pdi-is-offline/m-p/3551938#M7061 <P>Posting this here to add to the traffic. I know my options but if ServiceNow could fix our cluster that would be ideal.&nbsp;<SPAN>dev339888</SPAN></P> Mon, 01 Jun 2026 14:48:13 GMT andrewh20398755 2026-06-01T14:48:13Z https://www.servicenow.com/community/community-central-forum/pdi-is-offline/m-p/3551938#M7061 <P>Posting this here to add to the traffic. I know my options but if ServiceNow could fix our cluster that would be ideal.&nbsp;<SPAN>dev339888</SPAN></P> Mon, 01 Jun 2026 14:48:13 GMT https://www.servicenow.com/community/community-central-forum/pdi-is-offline/m-p/3551938#M7061 andrewh20398755 2026-06-01T14:48:13Z https://www.servicenow.com/community/community-central-forum/pdi-is-offline/m-p/3551944#M7064 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/954339">@andrewh20398755</a>&nbsp;</P><P>&nbsp;</P><P><SPAN>If your&nbsp; your Servicenow Developer PDI&nbsp;</SPAN><SPAN>&nbsp;has been stuck in a "launching," "waking up"&nbsp; or not getting&nbsp;<STRONG>online</STRONG>&nbsp;state for&nbsp;</SPAN><STRONG>more than 24 hours</STRONG><SPAN>, then&nbsp;</SPAN><SPAN>&nbsp;I will&nbsp; advice you&nbsp; to&nbsp;</SPAN><STRONG>release the instance and request a new one .</STRONG><SPAN class=""><SPAN>&nbsp; &nbsp;</SPAN></SPAN></P><P>&nbsp;</P><P><SPAN class=""><SPAN>As you know&nbsp;<STRONG>there is no support available for PDI.</STRONG></SPAN></SPAN></P><P>&nbsp;</P> Mon, 01 Jun 2026 15:01:05 GMT https://www.servicenow.com/community/community-central-forum/pdi-is-offline/m-p/3551944#M7064 Tanushree Maiti 2026-06-01T15:01:05Z