question Unable to Keep User on Input Form After Submit in Community Central forum

Unable to Keep User on Input Form After Submit

EricaT_ — Tue, 09 Jun 2026 19:56:47 GMT

Hello,

I developed a test input form screen and configured a function to create a new Incident so I could better understand how the process works.

The Incident is created successfully; however, after submission, the application redirects me back to the Navigation screen.

I would like the app to remain on the input form and retain the values that were entered in the fields.

I have attached my current configuration for reference, but it does not appear to be working as expected.

Re: Unable to Keep User on Input Form After Submit

Tanushree Maiti — Wed, 10 Jun 2026 02:17:42 GMT

Hi @EricaT_

To stay on the incident form after submission and retain your entered values, you should utilize the "Save" ( / "Insert and Stay" just to chk your value ) function instead of "Submit" or "Update".

Default submit actions redirect users away from the form, whereas a "Save" action saves the new incident and keeps you actively on the record.

Re: Unable to Keep User on Input Form After Submit

EricaT_ — Wed, 10 Jun 2026 16:20:48 GMT

Hi @Tanushree Maiti ,

Thank you so much for your help. I only started learning Mobile App Builder about a month ago, so I am still trying to figure out where the various configurations are located.

I am currently using an execution script to insert a record into a custom table. Could you please let me know where I should make changes to the button behavior? Is it configured in the sys_sg_button table under the Button Options tab (see attached screenshot)?

I would also like to retain some of the activity values after submission, but not all of them. If you could share any knowledge or best practices on how to accomplish this, I would greatly appreciate it.

Thank you again for your assistance.