question Add a member to an HR Group in Community Central forum

Add a member to an HR Group

nouellet — Wed, 10 Jun 2026 17:44:07 GMT

When a person is part of an hr group and she has user_admin and sn_hr_core.admin roles from that group why she can’t add a new member for that group? Meaning after saving and refresh the page the new member doesn’t appear in the Group Members tab

Also I’ve read that if you set the glide.ui.schedule_slushbucket_save_for_group_roles to false and save it and you try to add a member to that hr group and save and reverse back the glide.ui.schedule_slushbucket_save_for_group_roles to true, it should work.

Unfortunately, it gives the following error message:

Is someone have an idea why?

Re: Add a member to an HR Group

GlideFather — Wed, 10 Jun 2026 18:11:07 GMT

ahoy @nouellet,

as admin you can navigate to the Access analyser and evaluate the permissions on the given table/record. It will give you insights whether there's any ACL applied and if so, it will tell you if it is role, group, condition or script-related.

Give it. a go and let me know what you found

Re: Add a member to an HR Group

Tanushree Maiti — Wed, 10 Jun 2026 18:38:14 GMT

Hi @nouellet

Refer KB: KB1119866 Unable to Add Users with HR Roles to Groups When glide.ui.schedule_slushbucket_save_for_group_roles is True

Workaround:

Temporarily set the glide.ui.schedule_slushbucket_save_for_group_roles system property to false.
Open the user role admin.
Under the related list Contains Roles, click Edit button
Add HR core admin role sn_hr_core.admin.
Click Save.
Revert the above property to true.

Also check:

https://www.servicenow.com/community/hrsd-forum/add-users-to-hr-groups/m-p/2588491/page/2