[Blog] - Kick Start your career with ServiceNow

MURALIR20469232 — Sat, 13 Jun 2026 09:38:30 GMT

Note: This content will be useful for freshers who want to start their career to ServiceNow or move from any technology to ServiceNow. It will be appreciated if someone wants to share their thoughts on this post.

Hello Newbies,

If you are interested to kick start your career with ServiceNow, I hope this post might be helpful to you. Now a days, ServiceNow is a demanding skill and there are so many wanted in every companies[includes Tire 1, 2 and 3]. If you are moving to ServiceNow, remember that ServiceNow is not a ticketing tool, it's a Enterprise Service Management Tool where it maintains the Services, Asset,etc.., Also, ServiceNow is becoming a AI based Enterprise Service Management tool as well.

To start your career in ServiceNow, First you need to know about the tool functionality. Primarily this tool can manage the enterprise level of Service Management in the form of Incident, Problem, Change and Service Request along with that if you know about any information, Knowledge article provides you the detailed information. First start your career from IT Service Management (ITSM) module. There are so many modules presented in ServiceNow to managing the Services but ITSM is the primary for all modules.

To get hands-on in ServiceNow, Login to developer.servicenow.com and create a free account to access learning resources and a personal instance. For learning, visit https://learning.servicenow.com/now/lxp/home for micro - Certification and hands-on lab.

If you are working professional, check with your organization for ServiceNow partner portal request to get end to end free learning, certification, etc.., [Note: Only applicable if the organization is ServiceNow Partner].

ServiceNow have their own youtube channel to have a great learning Experience.

http://www.youtube.com/@ServiceNowDevProgram

http://www.youtube.com/@ServiceNowCommunity

http://www.youtube.com/@ServiceNowDocs

There are so many community peoples have their own channel. That will be useful to get familiar in ServiceNow. [Community folks - Kindly comments your channel link].

To become a ServiceNow Developer/Admin/Support:

1. Spend 2 Hours daily to Learn.

2. Take one topic and complete the topic on that day.

3. Daily hands-on make familiarized in ServiceNow.

4. Check some real time projects in internet and replicate or create a better solution.

Topics needs to covered: Understand about ServiceNow Platform, Form Design/Builder, Catalog item creation, Flow Designer, Understand about ACLs, Scripting in ServiceNow [Javascript], Custom Tables/Application and Integration.

Don't rush up with any topics which I mentioned. For transition, it will take some time [More than 3 Months]. I met some peoples. They thought that they can complete ServiceNow within a Month. ServiceNow has so many capabilities. Even if you become ServiceNow Developer, you need to learn something daily.

Whatever I shared it's purely based on my thoughts. If you have any other thoughts, keep posted in this comments and it makes our community grow.

Quotes: Practice makes the man perfect.

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Feel free to share your insights or suggest corrections to benefit our community.

Regards
Murali.K.V.R

question [Blog] - Kick Start your career with ServiceNow in Community Central forum

[Blog] - Kick Start your career with ServiceNow