https://www.servicenow.com/community/community-central-forum/my-instance-is-terminated-how-can-i-request-a-new-instance-so-i/m-p/3561849#M7213 <P>My instance is terminated, how can I request a new instance so I can complete the course?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PrisanthaC_1-1781867734903.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/520534i3F9E8ED250C6ABFA/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="PrisanthaC_1-1781867734903.png" alt="PrisanthaC_1-1781867734903.png" /></span></P><P>&nbsp;</P> Fri, 19 Jun 2026 11:15:43 GMT PrisanthaC 2026-06-19T11:15:43Z https://www.servicenow.com/community/community-central-forum/my-instance-is-terminated-how-can-i-request-a-new-instance-so-i/m-p/3561849#M7213 <P>My instance is terminated, how can I request a new instance so I can complete the course?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PrisanthaC_1-1781867734903.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/520534i3F9E8ED250C6ABFA/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="PrisanthaC_1-1781867734903.png" alt="PrisanthaC_1-1781867734903.png" /></span></P><P>&nbsp;</P> Fri, 19 Jun 2026 11:15:43 GMT https://www.servicenow.com/community/community-central-forum/my-instance-is-terminated-how-can-i-request-a-new-instance-so-i/m-p/3561849#M7213 PrisanthaC 2026-06-19T11:15:43Z https://www.servicenow.com/community/community-central-forum/my-instance-is-terminated-how-can-i-request-a-new-instance-so-i/m-p/3561912#M7217 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/1137503">@PrisanthaC</a>&nbsp;</P><P>&nbsp;</P><UL><LI><SPAN class="">You are likely allowed a maximum of 2 running instances across all courses.</SPAN></LI><LI><SPAN class=""><STRONG>Terminate Other Instances:</STRONG><SPAN>&nbsp;</SPAN>Go to your Now Learning Dashboard and terminate any active lab instances for other courses that you are not actively focusing on to free up the slot</SPAN></LI><LI>Once a lab instance is marked as<SPAN>&nbsp;</SPAN><STRONG>Terminated</STRONG><SPAN>, it cannot be restored or reactivated. Any data or configurations stored in that instance are no longer accessible.</SPAN></LI><LI>To continue with the course, you’ll need to request a new lab instance and proceed using the newly created environment.</LI></UL><P>If it is you lab instance in Servicenow University and if you are unable to find in which other 2 course - you already requested lab instance, You can take Now learning support help.</P><P>Raise a case to Now Learning support.</P><P><A href="https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home" rel="noopener noreferrer" target="_blank">https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home</A></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 19 Jun 2026 13:11:27 GMT https://www.servicenow.com/community/community-central-forum/my-instance-is-terminated-how-can-i-request-a-new-instance-so-i/m-p/3561912#M7217 Tanushree Maiti 2026-06-19T13:11:27Z