https://www.servicenow.com/community/community-central-forum/pdi-issue-sampro-not-activated/m-p/3565055#M7265 <P>I tried to add the SAMPro plugin to my PDI and it failed (second time actually, tried on previous PDI and then released that and tried again)<BR /><BR />Is there a better location to ask for help on this?&nbsp;&nbsp;</P> Fri, 26 Jun 2026 14:05:27 GMT sarah_hildreth 2026-06-26T14:05:27Z https://www.servicenow.com/community/community-central-forum/pdi-issue-sampro-not-activated/m-p/3565055#M7265 <P>I tried to add the SAMPro plugin to my PDI and it failed (second time actually, tried on previous PDI and then released that and tried again)<BR /><BR />Is there a better location to ask for help on this?&nbsp;&nbsp;</P> Fri, 26 Jun 2026 14:05:27 GMT https://www.servicenow.com/community/community-central-forum/pdi-issue-sampro-not-activated/m-p/3565055#M7265 sarah_hildreth 2026-06-26T14:05:27Z https://www.servicenow.com/community/community-central-forum/pdi-issue-sampro-not-activated/m-p/3565069#M7266 <P>Hi&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/269621">@sarah_hildreth</a>&nbsp;</P><P>&nbsp;</P><P>1)&nbsp;</P><UL><LI>&nbsp;Go to<SPAN>&nbsp;</SPAN><A class="" href="https://developer.servicenow.com/" target="_blank" rel="noopener noreferrer">developer.servicenow.com</A></LI><LI>Click on<SPAN>&nbsp;</SPAN><STRONG>Manage my instance</STRONG><SPAN>&nbsp;</SPAN>button on top right&nbsp;</LI></UL><P>Search "<SPAN>Activate all Software Asset Management Professional plugins"</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TanushreeMaiti_0-1782483504009.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521382i62CF70A624D56712/image-size/medium?v=v2&amp;px=400" role="button" title="TanushreeMaiti_0-1782483504009.png" alt="TanushreeMaiti_0-1782483504009.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>Note:&nbsp;Requires Subscription. Provides the capability to normalize software discovery information, reconcile entitlements with installs, and reclaiming unused software. Provides additional capabilities to reconcile publisher products.</P><P>&nbsp;</P><P>2) If you get error from step 1 ,&nbsp;<SPAN>follow these post :</SPAN><STRONG><SPAN>&nbsp;</SPAN><A href="https://www.servicenow.com/community/sam-forum/install-sam-pro-on-pdi/m-p/2849504" target="_blank" rel="noopener">Install SAM Pro on PDI</A>&nbsp;</STRONG></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 26 Jun 2026 14:18:51 GMT https://www.servicenow.com/community/community-central-forum/pdi-issue-sampro-not-activated/m-p/3565069#M7266 Tanushree Maiti 2026-06-26T14:18:51Z