https://www.servicenow.com/community/community-central-forum/changing-delegation-access-from-the-service-portal/m-p/3566160#M7305 <P>I need to explain how novice ServiceNow users can change their delegates from the Service Portal in the modern instance of Zurich. That option does not seem to exist.</P><P>It seems like the simplest work-around is having them go to any knowledge article, then click their profile. That provides the delegate access at the bottom.</P><P>Is there a simpler way to do this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DavidReynolds_0-1782760764413.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521638i3DA2217F8234BC45/image-size/medium?v=v2&amp;px=400" role="button" title="DavidReynolds_0-1782760764413.png" alt="DavidReynolds_0-1782760764413.png" /></span></P><P>&nbsp;</P> Mon, 29 Jun 2026 19:20:37 GMT DavidReynolds 2026-06-29T19:20:37Z https://www.servicenow.com/community/community-central-forum/changing-delegation-access-from-the-service-portal/m-p/3566160#M7305 <P>I need to explain how novice ServiceNow users can change their delegates from the Service Portal in the modern instance of Zurich. That option does not seem to exist.</P><P>It seems like the simplest work-around is having them go to any knowledge article, then click their profile. That provides the delegate access at the bottom.</P><P>Is there a simpler way to do this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DavidReynolds_0-1782760764413.png" style="width: 400px;"><img src="https://www.servicenow.com/community/image/serverpage/image-id/521638i3DA2217F8234BC45/image-size/medium?v=v2&amp;px=400" role="button" title="DavidReynolds_0-1782760764413.png" alt="DavidReynolds_0-1782760764413.png" /></span></P><P>&nbsp;</P> Mon, 29 Jun 2026 19:20:37 GMT https://www.servicenow.com/community/community-central-forum/changing-delegation-access-from-the-service-portal/m-p/3566160#M7305 DavidReynolds 2026-06-29T19:20:37Z https://www.servicenow.com/community/community-central-forum/changing-delegation-access-from-the-service-portal/m-p/3566177#M7309 <P>HI&nbsp;<a href="https://www.servicenow.com/community/user/viewprofilepage/user-id/751423">@DavidReynolds</a>&nbsp;</P><P>&nbsp;</P><P>try with It:</P><UL><LI><A href="https://developer.servicenow.com/connect.do#!/share/contents/3082544_serviceportal_delegate_widget2?v=1.5&amp;t=PRODUCT_DETAILS" target="_self">ServicePortal delegate widget</A>&nbsp;</LI><LI><A href="https://www.servicenow.com/community/developer-forum/manage-user-delegates-in-service-portal-easy-and-oob/m-p/2146994" target="_self">Manage User Delegates in Service Portal (Easy and OOB)</A>&nbsp;</LI><LI><A href="https://www.servicenow.com/community/developer-forum/service-portal-sp-header-menu-my-delegates-unable-to-add-new/td-p/2902691" target="_blank">https://www.servicenow.com/community/developer-forum/service-portal-sp-header-menu-my-delegates-unable-to-add-new/td-p/2902691</A></LI></UL> Mon, 29 Jun 2026 19:54:01 GMT https://www.servicenow.com/community/community-central-forum/changing-delegation-access-from-the-service-portal/m-p/3566177#M7309 Tanushree Maiti 2026-06-29T19:54:01Z