Unable to Access PDI & Support Ticket Issue

Shaindavic — Wed, 01 Jul 2026 15:43:29 GMT

Dear ServiceNow Developer Support Team,

I hope you are doing well.

I have been on the Personal Developer Instance (PDI) waitlist for the past one week, and I have not yet been assigned a PDI. I am currently learning ServiceNow and need a developer instance to continue my hands-on practice and projects.

Additionally, I am unable to raise a support ticket because the ticket submission page is not working on my account. Since I cannot report the issue through the normal support process, I am reaching out here for assistance.

Could you please:

Assign a Personal Developer Instance (PDI) to my account as soon as possible.

Help resolve the issue preventing me from creating a support ticket.

I would greatly appreciate your support. Thank you for your time and assistance.

Kind regards,
Shaindavi C

Re: Unable to Access PDI & Support Ticket Issue

Aditya_hublikar — Wed, 01 Jul 2026 16:42:10 GMT

Hello @Shaindavic ,

Nowdays this common issue faced by multiple users . Unfortunately there is no any dedicated support for pdi , we can just keep some patience 🙂 .

You must refer this , it will help you to :

https://www.servicenow.com/community/itsm-forum/servicenow-developer-site-notice-pdi-request-delay/t...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

question Unable to Access PDI & Support Ticket Issue in Community Central forum

Unable to Access PDI & Support Ticket Issue

Re: Unable to Access PDI & Support Ticket Issue