question SNPI Story 6 - Create a Record Producer for HHD Requests - Failed in Community Central forum

SNPI Story 6 - Create a Record Producer for HHD Requests - Failed

flyingcapyb — Fri, 03 Jul 2026 03:05:35 GMT

Hi.

I am working through one of the Service Now labs for the ServiceNow Platform Implementation (Yokohama) course. I keep getting a failure message when trying to perform the lab referenced above in the subject. I have completed the labs many times and its still shows that I failed when going to validate. What do I need to do to get through this lab?

Re: SNPI Story 6 - Create a Record Producer for HHD Requests - Failed

glideFather — Fri, 03 Jul 2026 09:04:37 GMT

ahoy @flyingcapyb,

could you possibly share the message from rejected validation? It can show some directions where to focus.

Then also please share what was the actual requirement and what you did. Without the visibility nobody can help you...

Re: SNPI Story 6 - Create a Record Producer for HHD Requests - Failed

Tanushree Maiti — Sat, 04 Jul 2026 19:36:53 GMT

Hi @flyingcapyb

Share your Validation task failed error message or screen shot , so that we can help you to troubleshoot further to make your validation Successful.